ServiceNow Developer

Service Now Developer

Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.

Location:

100% Remote (U.S.) Position Type:
Full-time, Direct W2 Salary Range: $100,000–$170,000 Annually Experience

Required:

6+ years Sponsorship: U.S. Citizens, Green Card Holders, EAD Holders, and H-1B transfer candidates are encouraged to apply. We are unable to sponsor new H-1B visa petitions for this position.

Job Summary:

We are seeking an experienced Service Now Developer to build and maintain solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications. The role focuses on hands-on configuration and development — including workflows, Flow Designer, scripting, integrations, UI customization, and platform extensions — while applying best practices that keep the platform clean, upgrade-safe, and performant. The ideal candidate has shipped meaningful Service Now work in production, balances declarative and programmatic approaches thoughtfully, and writes maintainable code that survives upgrades and team turnover.

Key Responsibilities

• Design and develop Service Now solutions across ITSM, ITOM, HRSD, CSM, and custom scoped applications.
• Build workflows using Flow Designer, Integration Hub, and Process Automation Designer where appropriate.
• Write clean, well-tested server-side and client-side scripts (Business Rules, Script Includes, Client Scripts, UI Actions).
• Develop scoped applications that follow platform best practices and avoid global-scope pollution.
• Build integrations with enterprise systems using Integration Hub spokes, REST/SOAP APIs, and MID Servers.
• Develop catalog items, request workflows, and end-to-end fulfillment automation that simplify how users request services and ensure each request is routed, approved, and executed reliably end-to-end.
• Implement Service Portal, Employee Center, and custom portal experiences using widgets and AngularJS.
• Develop and maintain CMDB integrations, identification rules, and data quality improvements.
• Implement reports, dashboards, and Performance Analytics where required, ensuring stakeholders have the operational visibility they need to monitor service performance and make informed decisions.
• Participate in design reviews, contribute to platform standards, and document technical decisions.
• Support upgrades, regression testing, and remediation of customizations across releases.
• Troubleshoot performance, scripting, and integration issues across development, test, and production instances, applying systematic root-cause analysis and contributing durable fixes back to the platform.
• Collaborate with admins, BAs, and stakeholders to refine requirements and propose pragmatic technical solutions.
• Stay current with Service Now releases, new features, and emerging best practices.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Five or more years of hands-on Service Now development experience.
• Strong JavaScript skills including ES5/ES6 patterns used in Service Now.
• Deep expertise with Business Rules, Script Includes, Client Scripts, UI Actions, and UI Policies.
• Experience with Flow Designer and Integration Hub.
• Hands-on integration experience using REST, SOAP, and MID Servers.
• Strong understanding of the Service Now data model and CMDB concepts.
• Experience with Service Portal widget development.
• Service Now Certified System Administrator (CSA) credential.
• Strong troubleshooting and analytical skills.

Preferred Qualifications

• Service Now Certified Application Developer (CAD).
• Certified Implementation Specialist credentials (ITSM, HR, CSM, ITOM).
• Experience with Now Assist or GenAI Controller.
• Familiarity with App Engine Studio.
• Exposure to multi-instance Service Now environments.

Equal Employment Opportunity (EEO) Statement

Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.

BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.