Unit Operations Specialist II

Employment Type:

Full-Time Support Staff

Union Position:
Union

Work Schedule:

M-F 8:30am-5pm some occasional evenings or weekends possible depending on needs of the Department

Number of Openings: 1

Provides functional supervision, coordinates activities of support personnel and performs a variety of complex/diversifiedtasks related to unit operations.

• Duties and responsibilities include but are not limitedto:
• Determines work procedures, prepares work schedules and expedites workflow
• May assist staff by scheduling and coordinating support activities
• Provides orientation and training to part time staff
• Provides customer service for students, faculty and community patrons by assisting with software support and training, resolving logon issues, monitors classroom equipment and prepares classroom spaces
• Supplies operational support to college departments
• Contributes in department initiatives, seminars and workshops
• Maintains general clerical activity records and compiles basic unit reports
• Studies and standardizes procedures for improvement within the unit
• Prepares for submission and create budget entry as needed
• Functionally supervise student assistants in the assigned unit
• Performs other related duties within the job gradeand job classification as assigned

• High School Diploma/GED
• Three years of experience servicing students in an academic setting
• One year of previous functional supervisory experience
• Excellent written and verbal communication skills
• Skills in keyboarding, basic math, basic grammar, intermediate level word processing (MS Word) and intermediate level spreadsheet applications (MS Excel)
• Sensitivity to appropriately respond to the needs of the community

• Associate Degree
• Skills in advanced level word processing (MS Word), advanced level spreadsheet applications (MS Excel)
• Advanced level presentation software skills
• Experience with Banner Student Information System
• Previous experience with assisting in monitoring and preparing a departmental budget

Work is performed in an office setting with moderate noise level. The work schedule is standard college business days/times. Must be able to bend, squat, kneel, reach overhead and lift up to 40 lbs.

This is a Full-time (1199/SEIU) Bargaining Unit Position, Grade 05. Full-time (1199/SEIU) bargaining unit employees at Cuyahoga Community College will be considered first for vacant positions.

Target Hiring Rate:
Minimum salary $40,156/annually

Special

Note:

If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure .

Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement:
Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.