Account Executive - Amazon

Job Description

As this is a hybrid role working out of our Creative Studios in Westlake, Ohio, we will focus on candidates that currently reside in Northeast Ohio.

American Greetings is seeking a results driven Account Executive who will be responsible for maximizing sales and profitable growth with our Amazon business.

• Responsible for meeting or exceeding financial goals associated with Amazon (e.g., net sales, variable margin, EBITDA)
• Works with Executive Director to review sales results and identify new opportunities worth pursuing.
• Engages in business development activity to explore growth opportunities via other aspects of the Amazon ecosystem outside of Vendor Central
• Serves as primary liaison with Amazon’s Vendor Managers and SAS
• Leads the development of contingency plans to close sales gaps vs. plan; collaborates with Product Management, Marketing, Merchandising and Operations to execute.
• Reviews all chargebacks, fines, and credits for authenticity and consistency with the supply agreement; works closely with RFS and eCommerce Supply Chain Team to properly dispute and resolve discrepancies.
• Partner with Insights & Analytics Director to validate accuracy of POS reports and distill performance insights, particularly as it relates to new product launches and seasonal programs.
• Ensure that POs entered into Amazon’s Born to Run system are accomplished on time and accurately.
• Proactively request POs from Amazon to maintain appropriate levels of inventory on our top performing items
• Responsible for understanding all retailer requirements for doing business with AG; collaborate across functions to ensure retailer-specific solutions are developed and supported.
• Help Senior Account Executive prepare for presentations (internal or with customer)
• Understand and evaluate existing competitor strengths and weaknesses; develop strategic opportunities to obtain new business
• Partners with internal departments to address operational and/or logistical challenges when they arise.
• Addresses day-to-day account management needs such as communications, issue resolution and coordination between functional teams
• Some travel may be necessary (to plants, retailers, subsidiaries, external meetings, conferences, etc.) at least 25% of the time. Travel may be daily or overnight and may be conducted via car or plane.

• A minimum of 5 years previous experience in sales, marketing or product management; including proven strategic and proactive account management skills
• Previous experience working with or for Amazon preferred

• Demonstrated success in meeting/exceeding sales goals/forecasts
• Proficiency in reading and interpreting financial and sales-related data; able to make fact-based decisions
• Strong oral and written communication and presentation skills
• High level of interpersonal skills; ability to build strong relationships, influence others, leverage networks/relationships
• Good organization and time management skills with excellent attention to detail
• Strong PC skills
• Works with sense of urgency; results oriented and focuses on productivity vs activities
• Consumer centric; anticipates and meets consumer needs and takes appropriate action without being prompted
• Accepts responsibility for own actions
• Operates with a growth mindset
• Innovative; identifies effective, new ways of doing things
• Able to work effectively with limited or partial information
• Able to clearly define purpose driven goals and the actions required to accomplish them; aggressively pursues challenging goals and objectives
• Valid driver’s license

Bachelor’s degree in business, sales, marketing or related-field

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