Customer Service - Inside Sales; Part Time

Benefits:

• Flexible schedule

Leverage your customer service experience and engaging personality to help our west side neighbors maintain and improve their homes. Join the team at Ace Handyman Services!
Ace Handyman Services is a national leader in the home improvement and home repair industry.
We are growing and looking for a part-time customer service representative/office support person to ensure efficient and positive daily operations in our Westlake office. Potential to grow to full time.

We offer competitive compensation and benefits, a positive work environment and growth opportunities, including:

• A flexible schedule that fits your life
• Daily challenges and work variety
• Positive work environment and management support
• Competitive hourly compensation (starting $16-$20)
• Work/life balance (no evening or weekends)
• Regular pay reviews.

In this role you will handle inbound calls from our customers, learn about their projects, and explain the services we provide. You will need to review and manage several incoming lead generation streams. You will learn to use Service Titan to manage customer interactions, job schedules and our team of skilled craftsman.

We are looking for excellent verbal/interpersonal communication and computer skills. You will need to interact effectively and positively with both customers and our field team. Office support duties may include data entry and social media updates.

• Education:
  
  High school diploma or equivalent
• Strong customer service experience (2-5 years) and a great phone personality
• Ability to work a flexible schedule (within our 8 am - 5 pm business hours)
• High level computer and typing proficiency
• Knowledge of Microsoft applications and ability to learn new software
• Ability to multitask and constantly reprioritize.

Construction/home improvement experience is very helpful but not required.