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Client Services Representative
Job in
Westlake, Cuyahoga County, Ohio, 44145, USA
Listed on 2026-02-16
Listing for:
Marmon
Full Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Provide high level customer service to merchants and consumers, routing calls as needed.;
Process loan applications from submission to underwriting decision and funding.;
Verify contracts, documents, and obligations; index documents and identify potential fraud.;
Troubleshoot UCFS Application Portal, ensure callbacks, and maintain SLA/compliance.;
Assist with training new hires and handle escalated client/consumer calls.
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