Customer Service - Inside Sales; Part Time

Benefits

• Flexible schedule

Leverage your customer service experience and engaging personality to help our west side neighbors maintain and improve their homes. Join the team at Ace Handyman Services!

Ace Handyman Services is a national leader in the home improvement and home repair industry.

We are growing and looking for a part-time customer service representative/office support person to ensure efficient and positive daily operations in our Westlake office. Potential to grow to full time.

• A flexible schedule that fits your life
• Daily challenges and work variety
• Positive work environment and management support
• Competitive hourly compensation (starting $16-$20)
• Work/life balance (no evening or weekends)
• Regular pay reviews.

In this role you will handle inbound calls from our customers, learn about their projects, and explain the services we provide. You will need to review and manage several incoming lead generation streams. You will learn to use Service Titan to manage customer interactions, job schedules and our team of skilled craftsmen.

We are looking for excellent verbal/interpersonal communication and computer skills. You will need to interact effectively and positively with both customers and our field team. Office support duties may include data entry and social media updates.

• Education:
  
  High school diploma or equivalent
• Strong customer service experience (2-5 years) and a great phone personality
• Ability to work a flexible schedule (within our 8 am - 5 pm business hours)
• High level computer and typing proficiency
• Knowledge of Microsoft applications and ability to learn new software
• Ability to multitask and constantly reprioritize.

Compensation: $16.00 - $18.00 per hour

The 800+ Craftsmen who represent our Brand are the heart and soul of our turn‑key, white‑glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "
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Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.