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Customer Service Representative

Job in Westlake, Cuyahoga County, Ohio, 44145, USA
Listing for: Marmon
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Job Description & How to Apply Below
Position: Customer Service Representative I
Marmon -  - Responsibilities:
Manage inbound calls from customers regarding account status, payments, and disputes;
Provide accurate information about balances, due dates, and payment options;
Identify delinquent accounts and initiate appropriate collection actions;
Document all customer interactions in CRM systems;
Schedule one-time or recurring payments via EFT or credit/debit cards
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