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Payer Support Lead: Client Care & Escalations

Job in Westlake, Cuyahoga County, Ohio, 44145, USA
Listing for: ECHO, Payments Simplified®
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

ECHO, Payments Simplified® is seeking a Payer Support Specialist in Westlake, Ohio. This role involves providing primary support for ECHO's payer network through various communication channels, ensuring timely responses to client inquiries and managing expectations.

The ideal candidate has experience in customer support, exceptional communication skills, and familiarity with Microsoft products. Join our Enhanced Customer Service team and help identify opportunities for process improvements.

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