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Customer Service Representative I
Job in
Westlake, Cuyahoga County, Ohio, 44145, USA
Listed on 2026-08-13
Listing for:
Marmon
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Manage inbound calls from customers regarding account status, payments, and disputes.;
Provide accurate information about balances, due dates, and payment options.;
Schedule one-time or recurring payments via EFT or credit/debit cards.;
Document all customer interactions in CRM systems.;
Follow KPI metrics to ensure calls are answered in a timely manner and assist in achieving team goals.
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