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Financial Customer Experience Specialist Equity Eligible

Job in Westlake, Cuyahoga County, Ohio, 44145, USA
Listing for: Rainfall Ventures
Full Time position
Listed on 2026-09-03
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Position: Financial Customer Experience Specialist (24/7) — Equity Eligible

Robinhood is seeking a Customer Experience Associate to support users on chat, email, and phone within a 24/7 service model. You will be the company’s voice, delivering empathy and product expertise to ensure customers feel understood and valued.

Based in an in-person setting during onboarding, you will grow your financial services knowledge and help us learn from each interaction to improve the experience across our products.

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