Tutor Module English Second Language; ESL; Westshore

Tutor Module 4:
English as a Second Language (ESL) (Westshore)

Department: Learning & Engagement

Location: Westshore Campus

Reports To: Campus Director, Learning Commons

The English as a Second Language (ESL) tutor works directly with students, either one‑on‑one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals.

To be effective in this role, tutors should have knowledge from courses such as:

• Reading and Writing
• Speaking and Listening
• Test of English as a Foreign Language (TOEFL) Preparation

Other tutoring topics covered include: grammar, pronunciation, tenses, conversational English, and writing skills.

• Provide one‑on‑one and small group tutoring support.
• Provide subject‑specific content strategies, attuned to different learning styles and preferences, to help students understand key concepts learned in class.
• Provide direct assistance in the use of equipment and learning materials needed for student success.
• Conduct “class visits” and assist with publicizing the College’s tutoring services.
• Assist with the maintenance of accurate records in accordance with stated deadlines.
• Complete all necessary paperwork accurately and according to stated deadlines.
• Assist with the development and maintenance of departmental instructional materials.
• Perform other duties as assigned.

Education & Experience/Training:

• Education consistent with the department needs and a minimum of an associate’s degree in a related field of study.

Knowledge, Skills, and Abilities:

• Demonstrated knowledge and competence in the subject matter.
• Ability to explain concepts to others effectively.
• Ability to multitask with varying levels of students and subject material.
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions, and work completed.
• Ability to effectively communicate study strategies to ensure academic success.
• Ability to work comfortably with people from diverse backgrounds.
• Possess patience and a positive attitude in establishing an encouraging learning environment.
• Ability to maintain a professional atmosphere through professional decorum and appearance, ethical and professional conduct, courtesy and tact.
• Possess strong organizational and time‑management skills.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to foster a team environment and work collaboratively.
• Ability to work accurately with great attention to detail.
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations.
• Demonstrated basic proficiency with Microsoft Office Suite.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Possess sensitivity to appropriately respond to the needs of the community.

Critical

Competencies:

• Service Focus
• Communications
• Quality of Work

• The work is performed in a normal, professional office environment.
• The work area is adequately lit, heated, and ventilated.
• Typically, the employee may sit comfortably to perform duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Special

Note:

Set-Rate Non-Bargaining Part-Time Position: This is a Part-Time Non-Bargaining Unit Position, with the following set rate of pay: $18.21/hour.

Salary: $18.21/hour.

Eligible candidates must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of employment with the College, as outlined in the applicable policies.

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.