Tutor Module Information Technology; Westshore

Tutor Module 5:
Information Technology (Westshore)

Department: Learning & Engagement

Location: Westshore Campus

Reports To: Campus Director, Learning Commons

Recruitment Type: External/Internal

Employment Type: Part-Time Support Staff

Union Position: Non-Union

Work Schedule: Flexible schedule (days, evenings, weekends). Schedule varies based on the needs of the department. Supervisor will work with selected candidate to set a schedule designed to support the demands of the department.

SUMMARY

Tutor Module 5:
Information Technology (IT) Tutor works directly with students, either one-on-one or in small group sessions, aiming to foster independent learning and help students achieve their academic goals.

Course Knowledge

• Programming Logic
• Computer Applications
• Quality Assurance
• Web Programming
• Software Testing

Other tutoring topics covered include: C family programming languages (Java, C++, Perl), basic programming algorithm structures, data types, syntax, program development, and execution of Microsoft and major platforms.

• Support the department’s goal of providing students with supplemental academic support by providing one-on-one and small group tutoring support, subject-specific content strategies, and direct assistance with equipment and learning materials.
• Conduct “class visits” and assist with publicizing the College’s tutoring services.
• Assist with the maintenance of accurate records and complete all necessary paperwork accurately and according to stated deadlines.
• Assist with the development and maintenance of departmental instructional materials.
• Perform other duties as assigned.

Education and Experience/Training

• Education consistent with the department needs and minimum of an associate’s degree in a related field of study.

Knowledge, Skills, and Abilities

• Demonstrated knowledge and competence in the subject matter.
• Ability to explain concepts to others effectively.
• Ability to multitask with varying levels of students and subject material.
• Ability to communicate with faculty regarding expectations of students, assignments, attendance at tutoring sessions and work completed.
• Ability to effectively communicate study strategies to ensure academic success.
• Ability to work comfortably with people from diverse backgrounds.
• Possess patience and positive attitudes in establishing an encouraging learning environment.
• Ability to maintain a professional atmosphere through professional decorum, appearance, ethical conduct, courtesy and tact.
• Strong organizational and time‑management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to foster a team environment and work collaboratively.
• Ability to work accurately with great attention to detail.
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Working knowledge of administrative and scheduling concepts, practices, and procedures with the ability to apply to varied situations.
• Basic proficiency with Microsoft Office Suite.
• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity.
• Sensitivity to appropriately respond to the needs of the community.

Critical Competencies

• Service Focus
• Communications
• Quality of Work

• The work is performed in a normal, professional office environment.
• The work area is adequately lighted, heated and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. There may be some walking, standing, bending, carrying light items such as papers, files, pamphlets, books.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Special

Note:

This is a Part-Time Non‑Bargaining Unit Position, with the following Set Rate of Pay: $18.21 per hour.

If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1‑40‑01‑1 Recruitment and Selection Procedure.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.