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Field IT/OT Technician – On-Site Support
Job in
Westlake, Cuyahoga County, Ohio, 44145, USA
Listed on 2026-08-22
Listing for:
HCLTech
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
HCLTech is seeking an experienced on-site IT/OT support engineer in Westlake, OH, to manage incidents, perform triage, and provide hands-on resolution for break-fix issues. The role demands strong Windows/macOS troubleshooting, ITIL familiarity, and coordination with L2/L3 teams to ensure business continuity.
Daily site walkthroughs, preventive maintenance, and vendor coordination are essential. Occasional travel, on-call duties, and collaboration with Security/Operations teams are expected.
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