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Help Desk Technician (Hybrid) – IT Support

Job in Westlake, Cuyahoga County, Ohio, 44145, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 34000 - 48000 USD Yearly USD 34000.00 48000.00 YEAR
Job Description & How to Apply Below

TEKsystems in Westlake, OH is seeking an Intermediate IT Support professional to join our contract team. You will answer calls on the IT support line, create service tickets, and help users solve hardware and software issues across a hybrid work environment.

You''ll respond to incidents via Top Desk, provide updates every 24-36 hours, and escalate when needed. The role requires strong customer service skills and familiarity with common IT tools and platforms.

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