LPN - East Cleveland

Tuesday Health is an innovative, value based care organization offering compassionate care for patients and caregivers navigating serious illness. The company is dedicated to revolutionizing the approach to serious illness and end of life care through leading edge supportive care models founded upon clinical expertise, industry‑leading data, and technology. Our team believes deeply in our mission and puts patients first in all that we do.

The company began operations in 2023 and is backed with a significant financial commitment from a syndicate of healthcare industry partners and leading value based care investor Valtruis. Now that our company has been formed and funded, we are ready to engage with patients and excited to expand our team with passionate clinicians and support professionals!

Location:

West Cleveland (North Olmstead‑Avon‑Westlake area)

Tuesday Health launched in 2023 to deliver compassionate, supportive care for patients and caregivers navigating serious illness. We believe that each patient's journey is unique. As such, we deliver member‑directed, whole‑person care to seriously ill patients in our program, using leading edge supportive care models, including appropriate transitions to hospice when the time is right. This results in dramatically improved quality of life for members and their caregivers, and a meaningful reduction in unproductive medical spend.

Our overall mission is to transform serious illness and end‑of‑life care; our team believes deeply in this mission and puts our members first in all that we do.

The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey. They prioritize member needs based on assessment results and collaborate with the interdisciplinary team to develop and execute individualized care plans. The LPN ensures seamless communication, participates in care rounds, and leverages Tuesday Health’s electronic tools to optimize the member experience.

Trust‑building, empathy, and consistent member engagement are essential to the role, enabling a truly person‑centered approach to care.

• Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses
• Prioritize needs based on assessment results and task interdisciplinary care team
• Be accountable for care plan development within the multidisciplinary care team
• Participate in internal and joint rounds to ensure the member experience is optimal and coordinated
• Learn the Tuesday Health electronic systems, tools, technology, to deliver a coordinated approach to ensure the members have a unique experience
• Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction
• Serve as the quarterback of the multidisciplinary team transforming care for members with serious illness

• Active and unrestricted licensed practical nurse license in the State of Ohio without any board action
• Experience in clinical/medical setting preferred
• Experience in a multi‑disciplinary care model working across network providers, health plan care management support, and employed clinicians
• Strong communication and organization skills
• Ability to multitask and work under pressure without sacrificing a positive member experience
• Ability to know when to elevate and potentially act professionally in an emergent situation
• Strong technical skills to navigate different documentation systems and tools; as well as ability to learn new systems as the company grows and evolves
• Ability to drive during daytime, nighttime, or inclement weather
• Valid driver's license with safe driving record
• State minimum automobile insurance coverage
• Comfort with change and ambiguity; you understand that rapid changes to the business, strategy,…