Quality Assurance Manager

Akkodis is seeking a QA Manager for a full-time job
position with a client located in (
Westlake, OH).

Salary Range: $90k/year - $125k/year. The salary may be negotiable based on experience, education, geographic location, and other factors.

Seeking a highly motivated and hands-on Manager, Quality Assurance to lead and evolve the organization’s Quality Assurance function. This role is responsible for leading and developing a high-performing QA team and strengthening testing practices, quality standards, and test automation across the organization’s products and initiatives.

The ideal candidate combines strong software quality assurance expertise with a deep understanding of complex business systems, software delivery life cycles, quality engineering practices, and operational processes. This individual will serve as a key partner across business and technology teams to ensure high-quality solutions are delivered efficiently and consistently.

This position requires both strategic thinking and hands-on engagement. The successful candidate will foster a culture of quality ownership, accountability, collaboration, and innovation while supporting the continued growth and scalability of the organization’s quality capabilities.

The successful candidate will thrive in a fast-paced, high-growth environment and be passionate about quality assurance, testing excellence, team development, and advancing test automation capabilities that improve software quality, consistency, and delivery outcomes.

Provide leadership and oversight for quality assurance activities across the organization’s products and initiatives.

Ensure effective planning and execution of functional, integration, regression, system, data validation, user acceptance, performance, and release testing activities.

Establish testing approaches and quality standards that support multiple products and business functions while maintaining consistency across teams.

Serve as the primary escalation point for testing risks, quality concerns, release readiness decisions, and defect management activities.

Maintain a strong understanding of company's products, systems, integrations, data flows, release processes, and operational workflows to effectively lead testing efforts and quality initiatives.

Develop team structures, responsibilities, and processes that support effective day-to-day testing coordination and execution across multiple products and initiatives.

Lead, coach, mentor, and develop Quality Assurance professionals supporting multiple products and business functions.

Foster a culture of accountability, ownership, continuous learning, collaboration, innovation, and quality excellence.

Establish performance expectations, development plans, coaching strategies, and career growth opportunities for QA team members.

Develop team capabilities that balance product-specific expertise with broader testing proficiency and organizational flexibility.

Promote cross-training and knowledge sharing to reduce key-person dependencies and improve resource flexibility across products and initiatives.

Support recruitment, onboarding, retention, succession planning, and workforce development activities.

Establish and promote testing approaches that improve quality, increase consistency, reduce testing effort, and support scalable delivery.

Develop and execute a roadmap to expand test automation and improve overall testing efficiency.

Identify opportunities to reduce repetitive manual testing activities through automated testing solutions, reusable test assets, and enhanced testing frameworks.

Partner with business and…