Quality Assurance Manager

Akkodis is seeking a QA Manager role is a Full-time with a clientin Westlake, OH (Onsite), We’re looking for a highly motivated, hands‑on Quality Assurance Manager or a Team Lead with 5+ years of progressive experience in software quality assurance, software testing, and quality engineering. The ideal candidate should have expertise in manual testing, SDLC, Agile/Scrum, defect management, SQL, and experience leading QA teams while driving test automation and quality improvements.

Salary Range: $120k-125k/annum + Benefits; The salary may be negotiable based on experience, education, geographic location, and other factors.

• We are seeking a highly motivated and hands‑on Manager, Quality Assurance to lead and evolve the organization’s Quality Assurance function.
• This role is responsible for leading and developing a high‑performing QA team and strengthening testing practices, quality standards, and test automation across the organization’s products and initiatives.
• The ideal candidate combines strong software quality assurance expertise with a deep understanding of complex business systems, software delivery life cycles, quality engineering practices, and operational processes.
• This individual will serve as a key partner across business and technology teams to ensure high‑quality solutions are delivered efficiently and consistently.
• This position requires both strategic thinking and hands‑on engagement. The successful candidate will foster a culture of quality ownership, accountability, collaboration, and innovation while supporting the continued growth and scalability of the organization’s quality capabilities.
• The successful candidate will thrive in a fast‑paced, high‑growth environment and be passionate about quality assurance, testing excellence, team development, and advancing test automation capabilities that improve software quality, consistency, and delivery outcomes.

• Provide leadership and oversight for quality assurance activities across the organization’s products and initiatives.
• Ensure effective planning and execution of functional, integration, regression, system, data validation, user acceptance, performance, and release testing activities.
• Establish testing approaches and quality standards that support multiple products and business functions while maintaining consistency across teams.
• Serve as the primary escalation point for testing risks, quality concerns, release readiness decisions, and defect management activities.
• Maintain a strong understanding product, systems, integrations, data flows, release processes, and operational workflows to effectively lead testing efforts and quality initiatives.
• Develop team structures, responsibilities, and processes that support effective day‑to‑day testing coordination and execution across multiple products and initiatives.

• Lead, coach, mentor, and develop Quality Assurance professionals supporting multiple products and business functions.
• Foster a culture of accountability, ownership, continuous learning, collaboration, innovation, and quality excellence.
• Establish performance expectations, development plans, coaching strategies, and career growth opportunities for QA team members.
• Develop team capabilities that balance product‑specific expertise with broader testing proficiency and organizational flexibility.
• Promote cross‑training and knowledge sharing to reduce key‑person dependencies and improve resource flexibility across products and initiatives.
• Support recruitment, onboarding, retention, succession planning, and workforce development activities.

• Establish and promote testing approaches that…