Account Manager, Inside Sales - Consumer & Life Sciences

Position Summary

The Inside Sales Representative plays an important role in our comprehensive sales strategy, serving alongside field Account Managers and commercial team leadership. The Inside Sales Representative is responsible for sales within allied Consumer & Life Sciences markets, including Health & Nutrition, Personal Care, Pharma, and Agriculture. By leveraging deep market knowledge and a collaborative approach, the Inside Sales Representative helps ensure a seamless sales process and contributes to achieving our business objectives.

• The Inside Sales Representative is responsible for maintaining an account base through designated channels
• Responsible for promoting Palmer Holland’s capabilities and enhancing relationships with customers and principals alike by endorsing products as well as developing/delivering sales presentations.
• Reporting sales performance to Sales Management
• Analyzing sales statistics to determine both sales potential and inventory requirements
• Monitoring the preferences of key customers to assist the company’s principals in product development
• Initiating and recommending/providing solutions through designated channels
• Performs duties and tasks as prescribed in company policies, procedures, and work instructions.
• Conforming to the company quality system as documented.
• Identifying and recording any problems relating to the product, process, and quality system.
• Any other task assigned by management or special projects
• Conduct sales and service activities, develop strong customer relationships, identify product applications, and introduce new products and services
• Prepares well written professional business proposals, price quotes, and sales call summaries

• 4-year degree or equivalent in a field applicable to our associated industries.

• Proven sales experience
• Proven experience in lead generation/prospecting

• Assessment techniques of examining, questioning, evaluating and reporting sales.
• Additional skills required for managing sales, such as planning, organizing, communicating.

• Industry, product, and application knowledge relative to the business of Palmer Holland as determined by the business director.

• Intermediate level of expertise in MS Office and Contact Management Software
• Excellent verbal and written communication abilities
• Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
• Ability to handle sensitive information with confidentiality and discretion
• Detail oriented with strong, accurate clerical skills
• Proficient at multi-tasking
• Highly motivated