Key Account Manager - Adhesives

Position Summary

The Key Account Manager is responsible for selling/promoting the business’ products and establishing/maintaining relationships between Palmer Holland and notable businesses within the chemical industry, largely comprised of global consumers and global manufacturers of said products.

• Promote Palmer Holland’s capabilities and enhance relationships with key customers and principals alike by endorsing products, developing and delivering sales presentations, and cultivating relationships at the executive level.
• Develop and implement detailed account plans.
• Develop and deliver capability presentations to both key customers and the company’s principals.
• Create, negotiate and execute robust sales contracts with both key customers and the company’s principals in order to maximize the company’s profitability.
• Report sales performance to Executive Management.
• Develop, with the company’s principals, product line promotions within/across key customers.
• Be a strong leader and motivator of people.
• Analyze sales statistics to determine both sales potential and inventory requirements.
• Monitor the preferences of key customers in order to assist the company’s principals in product development.

The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.

• Bachelor's degree in a field applicable to the company’s associated industries.

• 10+ years of experience in sales and/or sales management including managing and executing sales plans/strategies.
• Prior established relationships with key chemical industry consumers across the markets that the company serves, including (but not limited to): 3M;
  Akzo Nobel;
  Arkema;
  Axalta;
  Behr;
  Henkel; HB Fuller; PPG; RPM;
  Sherwin-Williams;
  Sika.

• Formal sales skills training.
• Assessment techniques of examining, questioning, evaluating and reporting sales.
• Additional skills required for managing sales, such as planning, organizing and communicating.

• Industry, product and application knowledge relative to the business of the company as determined by the CASE Business Director.
• Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with both key customers and principals.
• Ability to handle sensitive information with confidentiality and discretion.
• Strong leadership skills.
• Excellent verbal and written communication abilities.
• Detail-oriented with strong, accurate clerical skills.
• Proactive problem solver.
• Highly motivated.
• Intermediate level of expertise in MS Office and Contact Management Software.