Program Assistant - On-Site

• Title: Program Assistant:
  On-site Programs
• OMFWSA Status: Non-Exempt
• Employment Status: Part Time
• Pay Rate: $19/hr starting wage
• Work Schedule: 7-10 hours per month during school year. Optional summer coverage of programs with two hours per month.
• Reports to: Program Director

Connecting for Kids (CFK) is a small non-profit and all paid staff’s job duties can vary in scope, demand, schedule and location. Successful employees must be adaptable and willing to assist with a variety of duties, even when they fall outside their regular job duties and schedule.

A high school diploma is required and a successful candidate must have experience with working with the public. Lived experience caregiving for a child with developmental concerns is preferred.

3-5 programs/7-10 hours per month

• One Wednesday evening per month (Cleveland Heights)

2 Saturdays/2 hours per month

Program schedules are set 6 months in advance. Commute time is paid and mileage is reimbursed.

• On-site coordinator for Music Therapy & More, held across Cuyahoga County and Lorain County.
• Warmly greets families as they enter and ensures they feel welcomed and that this is a safe space for them to learn how to help their child.
• Identifies families’ needs for resources and connects them to a Family Resource Specialist.
• Works with music therapists to manage Music Therapy & More programs. Resolves any conflicts during the event (e.g., if there isn’t space for families that didn’t register or families bring additional children into the program).
• Completes monthly and weekly reporting of key program metrics, as directed by Program Director and/or program reports, including surveys and raw data. Must have strong attention to detail for registrations and accurate reporting. Will use Excel and Google spreadsheets to conduct reporting.
• If no supervisor is in the room, expected to take a leadership role to ensure supervision and reporting of any incidents to Executive Director and Program Director.

• Assists with any CFK program or event that needs additional staffing levels.
• Serves as a substitute for other staff members at programs, including occasionally in child care room.
• All other duties as assigned.

To perform this position successfully, an individual must be able to satisfactorily perform each essential duty listed below, with or without reasonable accommodation:

• Punctuality and Attendance:Maintains regular and punctual attendance for all scheduled programs/events.
• Flexibility:Amenability to changes in the scheduling of programs, which may occur during weekday evenings, Saturdays and during the weekday.
• Cooperation:Works cooperatively with co-workers, families, children and CFK administration.
• Compassion, Credibility and Sensitivity:Consistently provides compassionate, sensitive, emotional support to children and their caregivers. Exercises tolerance and respect in serving a demographically and socioeconomically diverse population of families. Creates a welcoming, accommodating and credible presence in the community. CFK hosts programming that encourages program participants to attend, feel comfortable, and return.
• Maintaining Professional Boundaries:Many of our member families are in the throes of emerging or new diagnoses, or they are struggling with their child’s difficult behaviors. They will often look to CFK staff for information, and they may invest a disproportionately high degree of reliance on their feedback—even when we may not be experts in the subject area, or in their particular child’s struggles.
  
  This remains the case, even when we have people in our own lives with similar diagnoses or challenges. CFK staff must remain especially mindful to avoid providing professional advice, or even adopting a role that is similar to how we might counsel a friend. We must maintain a role where we are sensitive and show empathy to their struggles—but we avoid responses that could offend, mislead or misdirect them.
• Discretion and Confidentiality:Absent circumstances creating obligations…