Senior Software Engineer

Description

The Senior Software Engineer designs, develops, and maintains scalable, high-performance software solutions that support core business operations and customer experiences. This role contributes to technical architecture, drives engineering best practices, and ensures reliable, efficient systems.

We are seeking a technically strong, product-minded player-coach who can operate at both a strategic and hands-on level—designing resilient systems while actively building features, solving complex issues, and supporting the team.

As a key bridge between business objectives and technical execution, this individual partners cross-functionally with Product, Design, and Operations to define what we build—not just how we build it—while mentoring team members and improving development processes and platform performance.

• Design, develop, and maintain scalable, high-performance software solutions across core platforms
• Lead as a hands-on player-coach, contributing code, building prototypes, and solving complex technical challenges
• Own system architecture and technical design, ensuring scalability, security, reliability, and long-term performance
• Conduct code reviews and uphold engineering best practices to ensure high-quality, consistent development
• Own system performance and reliability, including troubleshooting production issues and optimizing performance
• Partner with Product and stakeholders to translate business needs into technical solutions and influence product direction
• Act as a strategic technical advisor, identifying risks and recommending scalable, efficient solutions
• Ensure alignment between technical decisions, business goals, and customer impact
• Collaborate cross-functionally with Product, Design, Operations, and Engineering to deliver seamless solutions
• Drive continuous improvement in development processes, tools, and system performance, including reducing technical debt
• Champion documentation, development standards, and effective communication in a distributed environment
• Mentor and support engineers, fostering a high-performing and collaborative team
• Leverage AI tools and automation to improve development efficiency, code quality, and productivity
• Support API design, system integrations, deployments, monitoring, and ongoing system maintenance
• Stay current with emerging technologies and recommend improvements to enhance system capabilities
• Other duties as assigned

• 10-15 years of professional software development experience, including 4+ years in a senior, lead, staff, or architect-level role
• Deep expertise in modern web technologies (e.g., Node.js, Type Script, React)
• Strong experience with cloud platforms (e.g., GCP) and containerization/orchestration tools (e.g., Kubernetes)
• Proven ability to design and build scalable, distributed systems and APIs
• Strong understanding of system architecture, performance optimization, and secure development practices
• Experience working in globally distributed or remote-first engineering environments
• Demonstrated experience leveraging AI development tools to improve productivity, code quality, and team velocity
• Solid understanding of software development lifecycle (SDLC), CI/CD, and modern engineering best practices
• Strong communication and problem-solving skills, with the ability to clearly explain complex technical concepts to non-technical stakeholders
• Experience mentoring engineers and influencing technical direction and team standards

• High school diploma or equivalent required
• Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, or a related field preferred

• Ability to sit for extended periods
• Ability to reach, handle, and operate standard office equipment
• Ability to lift and carry items weighing up to 10 pounds
• Ability to operate a computer and telephone for extended periods

• Medical, Dental, and Vision Insurance
• 401K plans with company match
• Life Insurance and Disability Coverage
• Paid Time Off and Paid Holidays
• Maternity and Parental Leave
• Employee Assistance Program
• Employee Discounts
• Employee Perks

Compensation based on experience - Northeast Ohio based is preferred but not required.