Lead Product Designer

This posting will be open until September 30, 2026. Applications received after this date may not be considered.

• Lead end-to-end design for top of funnel customer-facing digital experiences, from discovery and ideation through UX/UI design, prototyping, validation, and implementation.
• Own complex design initiatives that improve customer acquisition, engagement, and conversion while delivering exceptional user experiences.
• Use AI tools throughout the design lifecycle, from ideation to prototyping to accelerate iteration, broaden exploration, and elevate deliverable quality.
• Ability to define and execute against a forward-looking product vision while elevating visual design quality.
• Collaborate closely with Product, Engineering, Marketing, Brand, Content, SEO, and other cross-functional partners to define strategy and create intuitive digital experiences.
• Translate customer insights, business objectives, and data into thoughtful design solutions that solve real customer problems.
• Develop user flows, wireframes, prototypes, and high-fidelity designs to effectively communicate design concepts and drive alignment across teams.
• Work with user researchers to conduct usability testing and leverage analytics and customer feedback to continuously improve experiences.
• Design scalable experiences that leverage Rocket's design system while identifying opportunities to improve patterns and elevate design quality across products.
• Partner with engineers throughout implementation to ensure designs are delivered with a high level of quality, accessibility, and craftsmanship.
• Facilitate design critiques, workshops, and collaborative working sessions to foster a culture of feedback and continuously improve design quality.
• Stay informed on emerging design trends, customer behaviors, and industry best practices to help maintain a competitive edge in usability, performance, and visual design.
• Advocate for customer-centered design by balancing user needs, business goals, technical feasibility, and measurable outcomes.
• Mentor designers by providing guidance, constructive feedback, and opportunities for professional growth while promoting a collaborative and inclusive design culture.

Minimum Qualifications

• 7+ years of experience in product design.
• Experience designing customer-facing digital products, with a portfolio demonstrating strong UX, interaction, and visual design across web and mobile platforms.
• Openness, passion, and hands‑on experience leveraging AI within the product design workflow, including ideation, AI‑assisted design exploration, and rapid prototyping leveraging Figma Make, Claude Code, and Claude Desktop or similar tools.
• Strong willingness to continuously adopt new AI capabilities as they emerge.
• Strong understanding of interaction design, information architecture, visual hierarchy, typography, and responsive design.
• Ability to translate complex customer and business problems into simple, elegant solutions.
• Experience conducting and incorporating user research and usability testing into design iterations.
• Excellent communication, presentation, and collaboration skills, with the ability to articulate design decisions, influence stakeholders, and advocate for user‑centered design.
• Experience partnering with cross‑functional teams to deliver high‑quality digital products.
• Familiarity with front‑end development concepts and implementation considerations.
• Experience working within and evolving an established design system.

• Experience designing marketing websites, landing pages, and top‑of‑funnel experiences.
• A track record of experimenting with, evaluating, and championing new AI‑enabled design workflows within a team or organization.
• Experience using analytics,…