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Lead Information & Mobility Services Specialist

Job in Westland, Wayne County, Michigan, 48186, USA
Listing for: Reporter Newspapers
Full Time position
Listed on 2026-08-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

AAATA is hiring a Lead Information Specialist in Michigan. This full-time role focuses on delivering information and coordinating travel for customers, including fare sales, trip scheduling, and database entry. Shifts are determined by union seniority, with evening and weekend work likely.

A six-week training rate applies, and positions operate under the Transport Workers Union Local 171. The role requires serving as a customer service ambassador across AAATA facilities and service areas,

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