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Host | Burdick's

Job in Westland, Wayne County, Michigan, 48186, USA
Listing for: Greenleaf Hospitality Group
Full Time position
Listed on 2026-09-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 34000 USD Yearly USD 26000.00 34000.00 YEAR
Job Description & How to Apply Below
## Host | Burdick's | Full Time Apply locations:
Radisson Plaza Hotel posted on:
Posted 2 Days Agojob requisition :
R-100189
** Job Description**#
** Overview
* * We are seeking an enthusiastic, friendly, and professional Host to join our dynamic team! As the face of our business, you will play a crucial role in providing outstanding customer service and creating a welcoming atmosphere for our guests. If you thrive in a busy setting, are passionate about teamwork, and have a desire to grow in a fast-paced environment, we would love to hear from you!#

** What You’ll Be Doing
*** Serve as the first point of contact for all guests, delivering exceptional customer service with a friendly and positive demeanor.
* Welcome guests warmly and ensure a smooth, organized seating process while maintaining attention to detail.
* Collaborate with the team to ensure that all guests’ needs are met promptly and effectively.
* Handle guest inquiries and concerns with professionalism and courtesy, offering proactive solutions to any issues that arise.
* Manage multiple tasks at once, ensuring efficiency during peak hours without compromising service quality.
* Maintain a professional and polite demeanor at all times, upholding the reputation of the business.
* Work closely with other team members to ensure seamless operations and guest satisfaction.#
** What You Need for this Position
*** Previous experience in customer service or a similar role is a plus.
* Ability to multitask and stay organized in a busy environment.
* A positive, energetic attitude with a strong commitment to teamwork and customer satisfaction.
* Ability to work well in a collaborative environment and eagerness to contribute to the success of the business.
* Ability to thrive in a busy, fast-paced setting and remain calm and collected under pressure.
* Proactive problem solving skills and always looking for ways to improve the guest experience.
* Reliability, punctuality, and take pride in your work.
* Attention to detail is essential, ensuring that every guest interaction is handled with care and precision.
* Motivation to be the best and have a strong desire to grow within the business.# #
** What’s in it for You
*** Medical/Dental/Vision  (Full-Time option)
* 401K with 100% match up to 3% (Full-Time option)
* Parental Leave Program (Full-Time Option)
* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
* Shift meal provided per day
* 10% Discount on GHG outlets
* Discounted hotel rates at Choice Hotels Worldwide# #
** Top Reasons to Work With GHG
*** We are one of the Nation's 101 Best and Brightest Companies to work for
* You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about Food and Beverage
* You will be able to utilize your skills in one of Southwest Michigan's largest bar and grill!
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