Retail Manager Job Westland area,Michigan USA,Retail

Description

Grace Adventures Ministries is a religious organization that makes employment decisions on Bible-based beliefs and practices. Because of the nature of our Christian program;
Christian belief, character, and practice are essential requirements of employment positions.

SUMMARY OF POSITION:

Fulfill the overall ministry of Grace Adventures Ministries by overseeing retail operations in a manner that reflects Christ-centered hospitality, excellent stewardship, and outstanding guest service. The Retail Manager is responsible for the day-to-day management of retail areas, including product presentation, inventory control, sales performance, staff oversight, and guest experience. This position supports the mission of Grace Adventures Ministries by ensuring retail operations serve guests, campers, and staff effectively while operating efficiently and profitably.

ASSUMPTIONS:

This person will understand and uphold the Grace Adventures philosophy of ministry and hospitality

This person will operate retail spaces with a servant-minded, guest-focused approach

This person will maintain attention to detail while managing multiple priorities

This person will communicate (written and oral) the ministry of Grace through interactions with guests, staff, and volunteers

This person will stay current on retail best practices, merchandising, and customer service trends

This person will demonstrate good stewardship of inventory, cash handling, and retail resources

This person will be solution-focused and provide timely feedback to supervisors and team members

This person will be able to maximize limited hours for efficiency and effectiveness

This person will work well with people in a positive, encouraging, and Christ-like manner

GENERAL RESPONSIBILITIES:

Oversee daily retail operations to ensure a welcoming, organized, and Christ-centered environment

Supervise, train, schedule, and seasonal & part-time retail staff and volunteers

Ensure excellent customer service and a positive guest experience

Manage inventory, including ordering, receiving, stocking, pricing, and inventory control

Ensure accurate cash handling, point-of-sale procedures, and daily reconciliation

Monitor sales performance and assist with reporting as requested

Maintain visual merchandising standards and seasonal displays

Ensure retail spaces are clean, organized, and safe

Communicate operational needs, concerns, and opportunities to the supervisor

Support special events, retreats, and seasonal programs as needed

Requirements

QUALIFICATIONS:

A testimony and lifestyle that gives evidence of a true experience of salvation by grace in Jesus Christ

An attitude of excellence in workmanship and guest service

Retail management experience preferred; supervisory experience required

Strong organizational and communication skills

Ability to train, supervise, and motivate staff and volunteers

A supportive attitude toward staff, guests, campers, and the mission of the organization

A desire to learn and develop new skills

Flexibility to meet the changing needs of the ministry, including evenings, weekends, and peak program seasons

Willingness to perform other duties as assigned to support the mission of Grace Adventures Ministries

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