Delivery Driver

SUMMARY

The Delivery Driver is a temporary Eagle Staffing Solutions employee assigned to My Lady's Florist. The driver is responsible for safely transporting and delivering floral arrangements throughout Metro Detroit, protecting delicate products, completing required delivery documentation, and providing a professional and friendly customer experience. Drivers report to My Lady's Florist, 1155 S Wayne Rd, Westland, MI 48186. Pay rate: $14.00 per hour.

High school diploma or equivalent work experience preferred.

Prior delivery, route-driving, floral, or customer-service experience is helpful but not required. Valid driver's license and acceptable driving history are required.

• Must be dependable, punctual, and able to work independently while representing the customer in the field.
• Must be able to communicate independently in English with customers, dispatchers, and shop employees.
• Must be comfortable using a company smartphone, delivery app, email/login credentials, live location, and photo-upload requirements.
• Must follow My Lady's Florist delivery procedures and Eagle Staffing Solutions employment policies.
• Must complete customer-provided training on floral handling, route procedures, app usage, photographic proof, troubleshooting, and shop support tasks. Training typically includes

approximately three guided/ride-along days and may extend up to one week based on individual readiness.

Route sheets, delivery photographs, app-based proof of delivery, and any required delivery or vehicle documentation.

Basic knowledge of safe driving practices, route navigation, delivery instructions, and customer-service expectations.

Ability to learn proper floral handling, loading methods, delivery documentation, and company app procedures.

• Safely operate a company-provided delivery van over local and Metro Detroit routes.
• Read and follow route sheets, addresses, delivery notes, and changing dispatcher instructions.
• Handle delicate floral arrangements carefully during loading, transport, and delivery.
• Use GPS/navigation, smartphone applications, live location, and photo-upload functions.
• Work independently, use sound judgment, and contact the shop when an issue cannot be resolved.
• Communicate professionally and provide a friendly, presentable delivery handoff.

• Safe and courteous driving.
• Strong attention to detail and ability to follow established processes.
• Customer service and professional communication.
• Basic smartphone and navigation technology skills.
• Organization, adaptability, and time management while completing assigned routes.

The following duties are representative of the primary duties and responsibilities of this role. The employee may be required to perform additional position-specific duties.

• Clock in and out through the customer's Got Flowers system and check in with the employee preparing delivery routes.
• Receive and review the route sheet and confirm delivery instructions before leaving the shop.
• When routes are not yet ready, assist with trained shop tasks such as boxing arrangements or taking pre-delivery photographs.
• Load floral arrangements into the company van using the shop's system to secure and protect delicate arrangements; loading generally takes approximately 20-30 minutes.
• Complete assigned routes safely and efficiently while remaining responsive to dispatcher changes and live-tracking updates.
• Typical delivery volume is approximately 30 orders during an eight-hour day, although route volume may vary based on business and seasonal needs.
• Provide a professional, friendly handoff to recipients; deliveries may require brief customer…