H Mart Westminster - Store Associate

H Mart Westminster - Store Associate (Full-Time)

R(equisition) Number: HMART
004772 (internal reference only)

Position Overview

• Prepare, process, and pack meat products (pork, beef, chicken) following food‑safety guidelines.
• Package and label meat products, merchandize them fresh and appealingly.
• Check quality, maintain clean and stocked shelves, rotate and remove out‑of‑date items.

• Clean, filet, and prepare seafood products.
• Greet customers politely, offer assistance and answer questions.
• Package seafood products to required portion sizes and weights.
• Create visually appealing seafood displays.

• Unload, sort, and organize items in storage areas.
• Check expiration dates, generate accurate price labels, and store correctly.
• Apply first‑in, first‑out inventory system.
• Maintain correct signage for promotional items.
• Use the aisle gun to scan and track inventory.

• Merchandise produce in a fresh, appealing manner.
• Handle root vegetables with proper storage, handling and display techniques.
• Expand knowledge of produce techniques to maintain quality and freshness.
• Manage displays of UPC items such as tofu, salad, and nuts.
• Plan and execute display changes based on season, time and date.

• Prepare meals and dishes per standardized recipes and guidelines.
• Monitor and rotate food items regularly to ensure freshness.
• Sanitize food‑prep areas, equipment, and utensils to maintain safety.
• Assist customers with questions and help as needed.

• Monitor parking lot for loose carts and return them to proper bays.
• Assist customers with general questions and loading groceries.
• Help cashier by bagging items.
• Maintain cleanliness: collect trash/recyclables, sweep, mop, vacuum floors, restrooms, break areas; replenish supplies.
• Perform other operational tasks, including special cleaning duties as assigned.
• Collaborate with all employees to ensure a safe shopping experience.
• Place wet‑floor and caution signs, and act immediately to clear water spills.

• Maintain accurate records of houseware inventory.
• Assist in ordering houseware items.
• Handle customer issues and complaints, ensuring satisfaction.
• Assist with customer inquiries and provide exceptional service.
• Conduct face‑to‑face sales interactions and demonstrate houseware features and benefits.

• Perform cash register functions: greet customers, scan items, ring up correctly, process payments, issue receipts.
• Maintain proficiency with item codes and PLUs.
• Handle all cash, credit, and debit transactions accurately.
• Perform opening, shift‑changing, and closing duties while keeping area clean and organized.
• Assist with bagging items and answer customer inquiries.

• Provide excellent customer service, greeting and assisting with products and services.
• Sort paperwork (invoices, sales orders, item data, etc.).
• Handle customer issues and complaints, ensuring satisfaction.
• Follow company policies on refunds, redeeming smart‑card points, and cash handling.
• Perform other customer service duties as assigned.

• Customer Service – Positive attitude, accurate and friendly assistance, understanding customer needs.
• Product Knowledge – Willingness and curiosity to learn and familiarize with store products.
• Organization and Time Management – Prioritize and manage time effectively, multitask responsibilities.
• Problem Solving – Quickly assess and resolve issues, escalated when necessary.
• Teamwork and Collaboration – Work collaboratively with colleagues, contribute to a positive team environment.
• Adaptability – Adjust to changing situations, new procedures or promotions.

• Health, Dental, Vision Insurance and EAP (Employee Assistance Program)
• 401(k) Retirement Plan with up to 5% match
• Life Insurance and AD&D (Accidental Death & Dismemberment)
• BTA Insurance (Business Travel Accident Coverage)
• Paid‑time OFF (PTO) and Paid‑sick leave (PSL)
• FSA (Flexible Spending Account)
• DCFSA (Dependent Child Care Spending Account)
• Celebration & Condolence Benefits
• Holiday Gift Certificates
• Smart card: earn additional 4 points standard $1 = 1 point

Hourly Rate: $16.90 - $18

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.