Administrative Assistant III - Registrar's Office

Benefits

In addition to rewarding and meaningful work, Front Range Community College (FRCC) offers a comprehensive benefit package designed to provide you and your eligible dependents, including domestic partner, with a broad range of employer‑paid and employee‑paid benefit options including:

• Medical, Dental, Vision, Life and Disability benefits, Health Benefits.
• Strong, secure, yet flexible retirement benefits, Colorado PERA.
• Access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges.
• Access to an Employee Wellness Program and Employee Assistance Program (CSEAP).
• A comprehensive leave program, including: annual and sick leave, paid holiday and winter break (we are closed the week between December 25 and January
  1).
• Access to an abundance of professional development opportunities at FRCC.
• Opportunities to work hybrid 2 days per week.
• This position does require a strong on‑campus presence on the Westminster Campus (Westminster, CO) and will need to travel occasionally to the other two FRCC Campuses for meetings, trainings and events.
• This position works the following shift:
  Monday‑Friday, 8:30am‑5:30pm. (some variances for extended hours or special events when necessary)

The Office of the Registrar provides an efficient delivery of services to meet the needs of FRCC internal and external community including Colorado Community College System (CCCS). The Registrar's role is vital and central to managing campus enrollment and possesses primary responsibility for maintaining the security and integrity of the institution's academic records.

The Systems & Records Support Specialist plays a vital role in supporting the operational and technical functions of the Academic Systems & Records Coordinator. This position ensures the accuracy and integrity of student records, supports curriculum and program updates, and provides frontline assistance for academic systems and supplemental application processes.

• Processes major changes and campus selection updates in Banner and related systems.
• Conducts catalog year updates for majors and ensure alignment with curriculum changes.
• Reviews and implements curriculum fixes and assists with teach‑out plan reviews in collaboration with Academic Services.

• Assists in reviewing reports related to major declaration and program details to find discrepancies and needed updates, to comply with state and federal compliance requirements and deadlines.
• Assists in preparation of the 85/15 report for Military/Veteran Services in coordination with the Veterans Services team every semester to comply with federal compliance requirements and deadlines.
• Supports conducting degree verifications and responds to related inquiries from internal and external stakeholders.
• Back‑up for the National Council for State Authorization Reciprocity Agreements (NC‑SARA) point‑of‑contact, managing student communications and ensuring compliance with state authorization requirements.

• Screens submitted documents for supplemental application programs, ensuring completeness and compliance with program requirements for initial eligibility.
• Provides guidance and troubleshooting to students navigating the supplemental application process.
• Collaborates with the Coordinator to maintain accurate documentation and communication templates for supplemental admissions.

• Provides basic troubleshooting for degree audit software system, Degree Check (DC), and escalates complex issues to the coordinator.
• Assists in research and resolution of student record discrepancies and system‑related issues.
• Supports the testing and implementation of system updates related to academic records and planning tools.

• Responds to student, faculty, and staff inquiries via email, phone, and ticketing systems with professionalism, accuracy, and adherence to FERPA and institutional policies.
• Supports communication efforts related to academic…