Sr. Shared Services Analyst Payroll

Sr. Shared Services Analyst, Benefits & Payroll

Company:
Ball Corporation

Location:

Westminster, CO, US, 80021

Date:
Jul 7, 2026

Job Category:
Administration/ Business Support

Req.

The role of the Sr. Shared Services Analyst, Benefits & Payroll is to manage specific tasks within the payroll function. The position serves as a subject matter expert and is accountable for resolving complex problems, collaborating across the organization, leveraging technical expertise, and providing exceptional internal and external customer satisfaction. The analyst should understand the end-to-end process, payroll benefits management (401(k), RRSP, HSA, etc.),

and contribute knowledge to process improvement activities or transformation efforts.

• Lead efforts to achieve meticulous accuracy in tasks by identifying inconsistencies and producing precise work; mentor junior team members on best practices.
• Facilitate high-level collaboration with team members and cross-functional departments to ensure seamless transitions and effective teamwork throughout processes.
• Oversee the research and resolution of complex issues, including data collection, analysis, and root cause identification; escalate and communicate critical issues to senior management.
• Act as the senior point of contact for daily tasks, providing expert-level answers, resolving high-priority issues, and delivering comprehensive analysis.
• Lead initiatives to foster positive interactions with team members and internal/external customers, ensuring the delivery of high‑quality results.
• Champion teamwork and personal accountability through strong leadership, collaboration, and effective communication.
• Lead the identification of inefficiencies within processes and advocate for enhanced efficiency, performance, and quality; spearhead process improvement initiatives and projects.
• Demonstrate advanced flexibility in adapting to new challenges, technologies, and environments; guide the team through changes and transitions.
• Commit to continuous professional growth, staying updated with industry trends and advancements; mentor and support the professional development of junior team members.

• Bachelor’s degree in Business or a related field; equivalent work experience in the functional area may be substituted.
• Three (3) or more years of relevant experience in benefit/payroll processing.
• Preferred SAP and/or ADP experience; ADP Global View an advantage.
• Experience with 401(k)/RRSP reporting, reconciliations, and funding.

• Oversee and optimize the execution of established benefits and payroll processes within the end-to-end payroll function, ensuring adherence to standardized procedures and guidelines.
• Act as an advisor for complex benefits and payroll tasks, providing expert analysis, resolving high-level issues, and guiding the team on best practices.
• Mentor the more junior team members, fostering a culture of collaboration, accountability, and continuous improvement through effective communication.
• Drive process improvement initiatives, identifying inefficiencies within benefits and payroll processes and advocating for enhanced efficiency, performance, and quality.
• Ensure compliance with new regulatory benefits including Secure Act 2.0, payroll and tax changes for the responsible countries, staying informed and proactive in implementing necessary updates.
• Maintain and advocate for organizational standards, ensuring accurate payroll records and documentation, and adherence to SOPs to comply with SOX or other regulatory requirements where applicable.
• Take on additional payroll-related assignments or projects, demonstrating flexibility, leadership, and expertise in addressing complex challenges.

• Demonstrated ability to prioritize and multitask in a fast-paced environment while maintaining a high level of accuracy.
• Strong customer service orientation with excellent interpersonal and communication skills.
• Strong analytical and problem-solving capabilities.
• Adaptable and quick to learn new processes, systems, and changes.
• Excellent written and verbal communication skills with full…