Customer Marketing Specialist, Customer Advisory

Shape the Future of AECO as Global Customer Advisory Board Lead

Elevate your career by designing and delivering high-touch experiences that connect global executive leaders with Trimble's senior leadership team. You will drive strategic engagement across the Architecture, Engineering, and Construction sectors, turning critical customer voices into actionable product and market strategy insights that fuel global innovation.

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

Our AECO Division:
Trimble is empowering stakeholders through planning, design, construction and the entire asset lifecycle. The company's innovative and connected ecosystem of solutions improves coordination and collaboration between teams, phases and processes. Automating work and transforming workflows, Trimble is enabling teams to deliver with confidence at every turn.

What Makes This Role Great:

You will have the unique opportunity to manage and scale a premier global executive program from the ground up, implementing a unified customer advocacy framework across North America, EMEA, and APAC while directly influencing the long-term product roadmap alongside our Chief Customer Officer and Chief Revenue Officer.

Key Exciting Responsibilities

• Lead and scale the Global CxO Customer Advisory Board Management program to capture and synthesize high-level strategic feedback.
• Facilitate impactful virtual and in-person regional CAB meetings across North America, EMEA, and APAC.
• Pioneer the use of AI-enabled tools to extract, curate, and deliver exceptional market and customer insights.
• Author and present professional executive insight reports to internal product, marketing, and sales stakeholders.
• Create a scalable replication playbook enabling regional and country-specific teams to successfully deploy local portfolio boards.

Essential Skills & Experience

• Proven experience managing customer advisory boards, executive conference tracks, or user groups within a B2B SaaS technology environment.
• Extensive background working in fast-paced technology companies with strong cross-functional matrix collaboration skills.
• Exceptional interpersonal and written communication skills with a track record of engaging and building trust with executive-level customers.
• Solid background in leveraging artificial intelligence tools to improve program productivity and insights delivery.
• Bachelor's degree in Marketing, Business, Architectural Design, Engineering, or Construction Management.

Bonus Points For:

• Master of Business Administration (MBA) degree.
• Professional certification with Pragmatic Marketing, Silicon Valley Product Group, or similar product frameworks.
• Deep working experience or familiarity with digital technologies built specifically for the construction and architecture industry.

Logistics:

• Location:
  
  Westminster, CO (In Office)
• Travel Requirement: 25%

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You'll work on projects that truly matter:
Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people:
Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who…