Product Manager

• The Product Manager leads the discovery, strategy, and delivery of digital solutions that create measurable business value
• Partner across business, operations, and technology teams to identify opportunities, define problems worth solving, align priorities, and deliver solutions that improve customer experience, operational performance, and scalability
• Define product vision, strategy, roadmap, outcomes, and success metrics aligned to business goals
• Build business cases and recommendations using customer insights, market analysis, operational data, and financial information
• Monitor product adoption, performance, and business outcomes to guide ongoing strategy
• Partner with stakeholders to identify opportunities, pain points, root causes, and business challenges
• Conduct customer, user, and stakeholder research to understand needs, workflows, and motivations
• Translate insights into clear problem statements, priorities, and product opportunities
• Evaluate business processes, data flows, technology, and organizational impacts as connected systems
• Partner with Product Owners, analysts, designers, developers, operations, accounting, and business teams to move solutions from discovery through delivery
• Ensure solutions address business objectives and deliver measurable outcomes
• Build alignment across cross-functional teams and stakeholder groups
• Communicate complex topics clearly for different audiences
• Influence decisions through data, structured analysis, and compelling business recommendations

• Bachelor's Degree Business Administration (BBA or MBA), Information Technology, Computer Science or related field
• Master's Degree M.S. or MBA
• 10+ years job related experience with degree; 12+ years directly related experience without degree
• 5+ years of experience in product management, strategic planning and product innovation roles in software products and services, of which 3+ years of experience as an agile Product Owner or Product Manager in software development scrum teams
• Broad IT domain experience in three or more of the following areas:
  Product Management, Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure and Maintenance and Support
• Experience in large scale Agile Software Product Development processes (e.g. SAFe) is preferred
• Experience with automated data mining/formatting/coding preferred
• Knowledgeable of product management principles, practices, and processes

Demonstrates expertise in Product Management, including defining product vision, strategy, and roadmaps, while leveraging customer insights and market analysis to drive business value. Proven ability to collaborate across cross-functional teams and influence decisions through data-driven recommendations.

• Product Management
• Agile Product Development
• Strategic Planning
• Customer Insights Analysis
• Cross-Functional Collaboration

• Product Vision Definition
• Roadmap Development
• Business Case Creation
• Data Analysis
• Market Analysis
• Agile Methodologies
• Software Development
• Product Innovation
• Performance Monitoring
• Stakeholder Research

• Communication
• Influencing
• Problem Solving
• Collaboration
• Leadership

• Bachelor's Degree
• Master's Degree

• Digital Solutions
• Operational Performance
• Customer Experience
• Enterprise Architecture
• Vendor Management
• Quality Assurance

• SAFe
• Scrum
• Data Mining Tools
• Business Intelligence Software