Duties Planner, OF COMMONS

What you’ll be doing

Join the UK Parliament as a Duties Planner and play a key role in ensuring the House of Commons has the right people, in the right place, at the right time. This varied and fast-paced role sits at the heart of security operations, coordinating duties and staffing for a large and diverse team while helping Parliament respond effectively to changing operational demands.

You’ll manage postings, annual leave, overtime and training requests, while monitoring staffing levels, absences and working hours to ensure duties remain compliant with relevant regulations and policies. You’ll work closely with security officers, operational managers and colleagues across the Duties Office, responding to enquiries and resolving staffing challenges with professionalism and sound judgement. This is an opportunity to develop valuable skills in workforce coordination, administration and operational planning within the unique environment of Parliament.

You’ll receive training on the relevant systems and work as part of a supportive team where communication, organisation and people skills are highly valued. Find out more about working at the House of Commons.

• Generous annual leave starting at 30 days and increasing to 35 after one full working year.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%.
• Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.

• Experience in using and managing a range of IT systems, databases, and digital platforms, with a good knowledge of the Microsoft Office.
• The ability to build good relationships and to co-operate with others.
• The ability to plan & prioritise well, with the ability to take initiative and remain calm under pressure.
• Excellent customer service skills.
• Experience in using a rostering system and scheduling & allocating staff.