Service Appointment Receptionist

COMPENSATION

• Starting at $18/hour

Are you committed to providing an exceptional customer experience? Do you have first‑rate phone skills? Are you detailed oriented with excellent follow‑up? Our Service Appointment Receptionist opportunity gives you the chance to be a part of an incredible team and offers strong growth potential.

Act as a direct support to our team of Service Advisors in the following capacities:

• Be the primary contact for our inbound phone calls
• Act as a liaison to Service Advisor by obtaining client information and primary concerns
• Assist in scheduling Service appointments
• Communicate with clients on behalf of the Advisor during the service experience
• Follow‑up with clients after Service is complete to ensure exceptional experience

• Consult with customers to understand their needs and provide recommended course of action
• Arrange appropriate alternate transportation for clients
• Generate repair orders and estimates
• Thoroughly explain completed work and charges

• High School graduate or GED
• Exceptional Customer Service abilities
• Must possess a valid driver’s license with a clean driving record and clean criminal history.
• Detail oriented and excels in a fast‑paced, results driven environment

• Tuesday-Saturday
• 9:00am to 6:00pm Weekdays
• 8:00am to 4pm Saturdays

• Paid holidays
• Paid time off
• 401(k) with 50% company match of first 4% of contribution
• Insurance – Medical, Dental, Vision
• Team Member auto purchase, Parts & Service discount
• Exceptional commitment to Team Member engagement
• Strong Advancement and Career Development Opportunities
• Culture of Coaching and Mentoring
• Many long‑tenured employees including five
  
  Team Members employed since day one – 18years
• Monthly Team Appreciation Day including Catered Lunch and Team Recognition