Fiber/Broadband Support Specialist — Customer Experience
Job in
Westminster, Adams County, Colorado, 80031, USA
Listed on 2026-07-14
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Jobtailor is seeking a customer support specialist to directly resolve Fiber/Broadband escalations and specialized requests across multiple channels. You will own issues through resolution, identify opportunities to improve the customer experience, and collaborate with cross-functional teams to address root causes.
Documentation of all contacts ensures comprehensive resolutions, while supporting channel and field partners with expert guidance.
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