Process Application Specialist

Job Summary

The Process Application role is responsible for providing specialized product and application expertise to support frontline sales, business development teams, and customers. This position partners with commercial and technical functions to optimize product performance, resolve application challenges, and drive continuous improvement in solution effectiveness and customer satisfaction.

• Provide expert-level process and application support to customers and internal teams, ensuring optimal use and performance of products in various manufacturing environments.
• Resolve complex technical or application issues escalated from the field through root‑cause analysis, validation, and corrective action follow‑up.
• Develop and implement best practices, testing methods, and application guidelines to ensure consistency, safety, and quality in product use.
• Partner with Sales, Key Account Management, and Technical functions to identify improvement opportunities, optimize total cost of ownership (TCO), and support new product trials or introductions.
• Conduct technical audits, prepare reports, and communicate findings to internal and customer stakeholders.
• Monitor and report key performance indicators related to trials, customer satisfaction, cost savings, and issue resolution.
• Ensure adherence to EHS, quality, and compliance standards in all application activities.
• Maintain accurate documentation and demonstrate accountability for professional development through the Individual Development Plan (IDP) process.

Quaker Houghton is a global, publicly traded company that develops, produces, and applies industrial process fluids, lubricants, and coatings for the manufacturing industry. With a global presence and headquarters in Conshohocken, PA, we collaborate with leading aerospace, automotive, primary metal, and energy companies to deliver performance solutions.

• Competitive pay programs with excellent career growth trajectory.
• Paid time off for volunteerism.
• Dress‑to‑wear; style based on daily requirements.
• Comprehensive benefit options, including medical, dental, vision, parental leave, holiday pay, paid time off, tuition reimbursement, and savings plan.

Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership status, veteran status, physical or mental disability, genetic information, or any other category protected by U.S. federal, state, and/or local employment law. We are committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.