Student Success Coach

McDaniel College is a four-year, independent college of the liberal arts and sciences offering over 100 undergraduate and graduate programs. One of the original "Colleges That Change Lives," McDaniel emphasizes experiential learning and student-faculty collaboration to develop the unique potential in every student. Represented by the Green Terror, over 20 athletic teams compete in the NCAA Division III Centennial Conference. A student-centered community of 1,600 undergraduates and 1,400 graduate students offers access to both Baltimore and Washington, D.C., plus a European campus in Budapest, Hungary.

This position has a budgeted hiring rate of $48,000. The position is classified as an A3. The A3 salary band for all full-time, 12-month positions at the college with this classification have a minimum rate of $45,000 and a maximum rate of $70,312. For benefit purposes only, the workweek is estimated to be 35 hours per week. The actual schedule for exempt positions may vary based on the workload and responsibilities assigned.

At McDaniel College we value our employees by offering our full-time employees tuition remission, 403B retirement accounts, paid time off, medical insurance, flexible spending accounts, life insurance, and paid maternity and parental leave. For more information about the college's benefits, please review the 2026 benefits guidebook and premium rates.

Reporting to the Associate Dean of Student Success and Support, the Student Success Coach is responsible for working with first‑year students to ensure a successful transition to college, educating them about university‑wide expectations and resources, and guiding them through a process of developing individualized plans for success. Primary responsibilities include providing comprehensive, regular, and proactive academic and transitional support through developmentally‑appropriate advising that holistically supports the student in all aspects of their lives—academic, personal, social, and career.

The Student Success Coach will support students when facing academic, financial, or personal challenges, make referrals as appropriate and engage in ongoing contact with faculty and staff as needed. The coach also assists with the delivery of activities and programs for first‑year students that promote a sense of belonging and connection to their peers, to McDaniel College, and to the community.

Responsibilities:

• Provide holistic, comprehensive, proactive academic and transitional advising support to incoming first‑year students.
• Promote students' understanding of the academic requirements needed for successful degree completion and assist students with developing long‑term academic plans and individual semester schedules.
• Monitor the progress of first‑year students and ensure appropriate follow‑up action with regard to matters including, but not limited to, attendance verification, mid‑term grades, and registration.
• Motivate students to take ownership of their own academic success and help students to identify and overcome obstacles that may be impeding academic success. Co‑create a holistic academic success plan with students.
• Help students focus on developing individual goals and identifying steps to reach those goals.
• Assist with activities and programming designed to meet the unique academic and social/emotional needs of first‑year students.
• Create, coordinate and deliver workshop series on various academic and student success topics, including time management, organization, reading, note‑taking and study strategies, and other academic processes and policies.
• Connect first‑year students to campus resources (such as Center for Experience and Opportunity, Office of Student Engagement, Wellness Center, the Writing and STEM Centers, Student Accessibility Support Services, Library, Registrar's Office, Financial Aid, Bursar's Office, Residence Life, or other services) and act as a liaison to all relevant internal and external resources.
• Establish effective partnerships and work collaboratively with campus colleagues to support student success and retention initiatives.
• Maintain confidential records, collect data, and prepare…