TRIO-Student Support Services Counselor

TRIO - Student Support Services Counselor

As the TRIO Student Support Services (SSS) Counselor, you will support the vision of Front Range Community College (FRCC) by creating a superior student experience. This will be done by removing barriers to success and promoting innovative retention strategies focusing on student success. You will also foster an environment of strong campus and community relationships and support the College's strategic priorities around Equity, Inclusion, and Diversity.

In this position, you will provide proactive wraparound support for students from first-generation, limited-income, and disability backgrounds to help them achieve their higher education goals. You will assess student needs and develop a customized plan to ensure the appropriate interventions are identified to meet the participant's needs. You will provide one-on-one academic success coaching and advising to assist students in developing an educational and career plan that includes selecting courses, connecting to campus and community resources, and staying on their path to completion.

You will also perform other responsibilities that support the TRIO SSS program objectives and initiatives. This holistic approach will serve students throughout their FRCC journey to promote retention and completion. This position reports to the Director of TRIO Student Support Services.

This position does have the opportunity to work remotely occasionally but does require a strong campus presence and may occasionally travel to all three FRCC campuses. The TRIO team works on campus Monday – Thursday and remote on Fridays. There are some occasional Fridays when in-person presence is required.

Please note:

You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

Duties & Responsibilities:

• Provide academic support services to and serve as a professional mentor to TRIO SSS participants
• Meet with students regularly to provide personal, academic, career, transfer, and financial aid guidance that allows program participants to experience minimal disruption while pursuing their associate's degree.
• Assess the needs of students through intake interviews to develop, update, and complete individualized action plans for program participants.
• Provide proactive and strategic outreach to students to connect them to college and community resources for additional career and personal supports.
• Monitor student academic progress and provide proactive interventions as appropriate to support retention and completion.
• Wolf Success Workshops, Programming, and Community Building
• Collaborate with TRIO staff, as well as other FRCC staff & faculty and external partners, to develop Wolf Success Workshops focusing on academic success, financial aid, financial literacy, personal wellness, etc.
• Provide guidance for career planning and exploration through individual assessment and advising and through developing and offering group workshops.
• Provide guidance for financial literacy and financial aid/scholarship opportunities through individual advising and through developing and offering group workshops.
• Coordinate programming and activities to cultivate program participants' sense of belonging and to provide experiences that will connect them to campus and community opportunities.
• Cultivate strong and positive relationships with staff and faculty at FRCC, as well as with external community partners, to maintain an expanded network of resources to support students.
• Maintain accurate and confidential student records
• Maintain accurate documentation of students' need for service, case notes, student performance outcomes, and data related to the Student Support Services program objectives.
• Ensure guidelines regarding Student Support Services student eligibility are met.
• Assist the Director with completing the Annual Performance Report.
• Program Recruitment & Outreach
• Assist the TRIO SSS Director in developing and implementing an effective process for the identification, recruitment, and retention of program participants.
• Provide presentations to prospective participants and their families and guests.
• Organize on-campus and virtual events for school and community partner groups to learn about the benefits of the SSS program.
• Collaboration and Professional Development
• Provide ongoing training and information to FRCC faculty and staff regarding program services.
• Collaborate with WC internal and external partners to advance retention efforts, focusing on students from diverse communities.
• Stay informed about promising mentoring, retention, and persistence practices.