PSE Sales & SVCS/Associate Postal Service
Job in
Westminster, Adams County, Colorado, 80031, USA
Listing for:
Fremont Economic Development Corporation
Full Time
position
Listed on 2026-06-06
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Position: PSE Sales & SVCS/Associate United States Postal Service
Overview
Performs distribution and a variety of sales and customer support services for products. Maintains pleasant and effective public relations with customers and others requiring a general familiarity with postal laws, regulations, and procedures commonly used.
Operational Requirements
This position is to be used for non-career Postal Support Employee positions only.
Duties and Responsibilities
Performs any variety of sales and customer services at a retail window such as maintaining sufficient inventory of and selling stamps, stamped paper, other retail products, passport acceptance (where applicable) and other retail services;
May use a computerized system, accepting and delivering packages and accountable mail; issuing and cashing foreign and domestic postal money orders; accepting and responding to customer claims and inquiries, and providing information to the public regarding postal regulations.Provides sales and customer service support by greeting customers and explaining store layout; determining special interests and referring to sales and promotional programs; offers assistance in product selection; provides lobby assistance that includes monitoring the retail line, directing customers to the self-service kiosk (SSK) (where applicable), and/or using Mobile Point of Service (mPOS) to complete transactions (where applicable).Provides product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs. Provides additional information regarding product features and services.Handles and processes customer purchases and returns relating to products and services and may use a point of sale system. Assists customers with transactions.Maintains appearance of retail lobby by setting up, arranging, and replenishing displays and merchandise racks; ensures display and selling areas, work stations, and storage areas are presentable to customers. Performs routine maintenance on SSKs and mPOS, including trouble shooting.Conducts product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage. Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.May verify presort and bulk mailings of all classifications computing and maintaining on a current basis mailers' credit balances.Checks and sets post office postage meters.Rents post office boxes, receives rental payments, conducts reference checks, and completes related forms.May assign and clear accountable items and distribute mail as required.Distributes primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch or station.Distributes primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes.May perform passport duties as assigned, including verification of identification and photograph, administering oath, reviewing application for completeness, affixing stamp or seal on application and ensuring all documents are stored securely and mailed promptly.May perform additional duties such as: maintain records of mails; face and cancel mail; make emergency carrier relays; label and tie out mail for dispatch and other related duties for distribution.Supervision
Supervisor of unit to which assigned.
Selection Method
See Handbook EL-312, Chapter 2 - Selection Policies for Non-career Recruitment.
Qualifications
BARGAINING UNIT QUALIFICATION STANDARD
)
DOCUMENT DATE: September 28, 2019
FUNCTION:
Performs distribution and a variety of tasks to support sales of products and services. Maintains professional and effective public relations with customers and others requiring familiarity with postal laws, regulations, and current procedures.
DESCRIPTION OF WORK:
See the Standard Position Description for the Occupation Code given above.
REQUIREMENTS:
421 SALES AND SERVICES (V3.9) - Essential
Scale:
Yes/ Proficiency:
Yes Computer Based Exam
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
This section is composed of Knowledge, Skills, Abilities (KSAs) that are required to satisfactorily perform the tasks of the position. Individuals must demonstrate that they possess a sufficient level of each KSA, to include at least minimum competency for senior-qualified positions to enable them to perform these tasks satisfactorily. Successful completion of the applicable testing procedure(s) is sufficient to demonstrate at least minimum competency to perform these tasks satisfactorily.
In certain circumstances, applicants demonstrate these levels by describing examples of experience, education, or training, any of which may be non-postal. Failure to demonstrate any KSA is disqualifying.
Ability to work and deal with people sufficient to work cooperatively and interact…
Position Requirements
10+ Years
work experience
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