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Customer Success Manager - A&D
Job in
Westminster, Adams County, Colorado, 80031, USA
Listed on 2026-02-16
Listing for:
Trimble
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Systems Engineer, IT Support
Job Description & How to Apply Below
US - CO, Westminster:
US - OR, Lake Oswegotime type:
Full time posted on:
Posted Todayjob requisition :
R52922##
** Empower Innovation as our next Customer Success Manager (A&D Focus)!
** Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
** AECO:
** The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.###
** What Makes This Role Great:
** In this role, you’ll be the bridge between cutting-edge 3D technology and the professionals who use it to design our world. You won't just be managing accounts; you'll be an educator and advocate, directly influencing customer productivity and shaping how the industry adopts innovative AEC workflows. As a Customer Success Manager, your impact is measured by your ability to ensure client retention, maximize product adoption, and fuel account growth.###
** Key Exciting Responsibilities**
* ** Evangelize Best Practices:
** Document and share innovative workflows with the user community to inspire creative design solutions and increase feature adoption.
* ** Deliver Captivating Demonstrations:
** Lead online and onsite product showcases at major industry conferences and seminars to highlight value and drive growth.
* ** Drive Global
Collaboration:
** Collect and convey critical customer requirements to internal teams to help shape the future of Trimble’s A&D product line.
* ** Partner for Success:
** Support sales and success teams in crafting high-impact deliverables that ensure long-term client retention and strategic account expansion.###
** Essential Skills & Experience**
* ** Industry Expertise:
** 2+ years of experience within an architectural, engineering, or construction firm.
* ** Technical Foundation:
** Professional familiarity with Sketch Up and Revit workflows within the AEC field.
* ** Academic Background:
** Bachelor’s degree in Architecture or Engineering.
* ** Communication Mastery:
** Proven ability to translate complex technical concepts into meaningful insights for any audience.###
** Bonus Points For:**
* ** Advanced
Education:
** A Master’s degree in Architecture or Engineering.
* ** Technical Agility:
** A proven track record of mastering new software products and 3D technologies at a rapid pace.###
** Logistics**
* *
* Location:
** Westminster, CO - Hybrid
* ** Travel Requirement:
** 10-20%###
** Why You'll Love Working With Us
** At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive
** Real-World Impact**. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.
** You'll work on projects that truly matter:
** Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
** Collaborate with like-minded people:
** Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
** Be an owner:
** Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."Customer Success Manager, CSM, SaaS, Architecture, Engineering, Sketch…
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