Director of Technology & Automation

At PSA Security, culture isn’t just a buzzword, it’s who we are. We’re a close-knit team who live out our core values of passion, integrity, boldness, and service every day. You’ll find us celebrating one another with quarterly and yearly awards, enjoying complimentary Friday lunches (and the occasional breakfast or dessert spread), and coming together for potlucks and community service projects like building 100+ backpacks each summer for students in need or hosting a holiday canned food drive.

Halloween is our biggest holiday—our legendary costume competition gets fierce— and our office vibe is laid back, collaborative, and empowering. We encourage tough questions, bold ideas, and genuine connections. We also take care of our people with a competitive salary and comprehensive compensation package that includes medical, dental, vision, 401(k) with match and safe-harbor contribution, tuition reimbursement, paid parental leave, and PTO.

If you’re looking for more than just a job—and want to be part of a team where you’re seen, celebrated, and supported—you belong at PSA!

Professional Security Alliance, Inc. dba PSA, The PSA Network, and Edge, located in Westminster, Colorado, is the world’s largest systems integrator consortium. We are seeking a Director of Technology & Automation to lead and execute technology initiatives that directly improve operational efficiency, enhance member value, and support business growth. This role focuses on the practical application of technology to drive measurable business outcomes through system optimization, workflow automation, process improvement, and scalable technology solutions.

The ideal candidate is a hands‑on leader who can both establish direction and deliver results, while also leading and developing the IT team. This position combines strategic prioritization with operational execution, ensuring technology investments are cost‑effective, scalable, and aligned with organizational objectives. Working across departments, the Director of Technology & Automation will identify opportunities to improve technology processes, integrate systems, leverage data more effectively, and implement automation that increases efficiency for both PSA employees and members.

• Develop and maintain a practical technology roadmap aligned to business priorities
• Partner with executive leadership to recommend technology solutions that improve efficiency and member experience
• Evaluate build vs. buy decisions with a strong focus on ROI and speed to value

• Own and optimize all core business systems (ERP, CRM, webstore)
• Improve system integration and eliminate manual processes
• Ensure systems are scalable and reliable for continued company growth

• Improve reporting capabilities across sales, operations, and leadership
• Support development of pricing and vendor data insights
• Promote data-driven decision making across departments

• Identify and implement automation across key workflows (quoting, order processing, communication)
• Leverage AI and emerging tools to reduce manual work and improve speed/accuracy
• Continuously evaluate opportunities to streamline operations

• Enhance digital tools and platforms used by PSA members
• Improve usability, adoption, and overall member experience
• Support new technology-driven services aligned with member needs

• Collaborate with internal stakeholders to evaluate technology partners
• Ensure PSA leverages best‑fit vendor solutions without unnecessary complexity
• Maintain strong, value‑oriented vendor relationships

• Lead and develop a small, high‑performing technology team (internal and external resources)
• Prioritize work based on business impact
• Ensure accountability and execution across all initiatives

• Oversee cybersecurity measures appropriate for company size and risk profile
• Ensure systems and data protection without over engineering
• Maintain compliance with standard industry practices