Contract Officer; Highways WCC

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Salary range: £42,912 - £49,155 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall,64 Victoria Street, SW1E 6QP

Hours per week: 36
Contract type: Permanent
Closing date: 11 March 2026
Interview date: Week Commencing 16 March 2026

THE EXTRAORDINARY STORY OF GRACE’S PASSION AND DEDICATION

The Environment & Communities Directorate in Westminster City Council is a world of extraordinary stories. Where dedicated people like Grace are using their skills and passion to progress environmental action in the heart of London.

It was at university where Grace first started campaigning for improved recycling facilities, water refill stations, and other eco-friendly initiatives. When she saw the real difference people could make when they came together, she knew she wanted to dedicate her career to community action for the planet.

When she joined us as Principal Engagement Officer, Climate Emergency, she quickly established herself as a passionate advocate for community outreach, engaging various stakeholders across Westminster in the social causes, impacts and solutions to climate change, air pollution, and biodiversity loss.

Grace became a driving force behind our first Citizens’ Climate Assembly, which took place across two weekends in the summer of 2023. Fifty residents were chosen at random from across our diverse communities to come together, learn about the climate emergency, and deliberate how we overcome the barriers to becoming a net zero city by 2040. The assembly produced several recommendations which have informed the evolution of our Climate Emergency Action Plan.

Due to the success of this initiative, we’re holding more assemblies to continue community involvement in local decision-making.

To see the work of the Westminster Citizens’ Climate Assembly, click here .

As Contract Officer for Highways, you too can make a powerful contribution. You will contract manage service providers, ensuring that delivery is always to a high standard. Your work will directly contribute to enhancing the City Council, as the custodian of the Public Realm.

Positive collaboration will be key to your work. You will maintain effective relationships with service providers, internally and externally. At times, you’ll work with major stakeholders and politicians.

You will plan and manage the annual planned and preventative maintenance (PPM) schedule. As well as manage reactive works and carry out general maintenance. Plus, you’ll ensure that all outputs are delivered in accordance with relevant specifications, quality assurance and contractual requirements, as well as compliance with Health and Safety requirements, to protect public and staff safety.

You’ll keep on top of how the contract is performing. Identifying issues, taking appropriate corrective action, and referring back to contract terms. As well as this, you’ll validate and audit all applications for payment, monitor rates, support compensation, and efficiently process all Public Realm payment schemes. You’ll prepare projection documentation too. We’re keen to continuously improve, and you’ll help us do this through audits and reviews.

In joining us, you’ll deliver planned, preventative maintenance to a network at the centre of a world city. We’re a diverse, close-knit team and will support your career development.

This is an on-street role with flexible working and agile working conditions.

To be fit for the role, you’ll have experience in managing and delivering on a highways contract. You’ve worked on contract management, including budget planning and performance monitoring in a public sector environment. You’re confident delivering projects to time and on budget.

Collaborative working is comfortable for you. As well as working closely with colleagues, you’re able to understand customer needs and respond to these in a way that aligns with the council. With all, you respond promptly.

You’re able to identify issues and realise improvement opportunities. Plus, you’re proactive at recording, managing and mitigating risks. You’ve…