Payroll Supervisor, Shared Services

Payroll Supervisor, Shared Services

Company:
Ball Corporation

Location:

Westminster, CO, US, 80021

Date:
Jul 7, 2026

Job Category:
Administration/ Business Support

Req.

At Ball, integrity and trust are the foundation of who we are. Guided by our core values—“We Care. We Work. We Win.”—we create a culture where every voice matters and every idea drives progress. Together with our global employees, customers, and partners, we’re returning bold sustainability goals into reality and shaping a future we can all be proud of.

The Supervisor, Shared Services is responsible for supervising a team of Payroll Specialists to ensure the seamless execution of payroll processes within our Global Business Services environment. This role is integral to delivering accurate and timely payroll services to business operations, driving standardization and optimization of payroll processes across their responsible payroll processes.

• Oversee Payroll Operations (US and Canada):
  Supervise the end‑to‑end execution of payroll tasks, ensuring adherence to established procedures, timelines, and compliance requirements.
• Team Leadership:
  Lead, mentor, and supervise a team of analysts and coordinators, providing guidance, coaching, and support to ensure their success and professional growth.
• Performance Monitoring:
  Monitor team performance and individual contributions, conducting regular performance assessments and providing constructive feedback. Foster a collaborative and high‑performance team culture with a focus on operational excellence and continuous improvement.
• Cross‑Functional
  
  Collaboration:
  
  Collaborate with cross‑functional leadership teams to align processes with overall business objectives and drive continuous improvement and operational excellence.
• Process Optimization:
  Identify payroll process inefficiencies and opportunities for optimization, leading the implementation of process improvements. Optimize processes for scalability, accuracy, and responsiveness using automation and technology wherever possible.
• Culture Building:
  Foster a culture of accountability, ownership, and teamwork within the team.
• Documentation Management:
  Establish and maintain comprehensive payroll process documentation, including standard operating procedures, workflows, and process maps, to ensure consistency and knowledge sharing.
• Issue Resolution:
  Act as a point of escalation for complex payroll‑related inquiries and issues, working to find effective solutions and resolutions.
• Stakeholder Engagement:
  Collaborate with senior internal stakeholders to gather insights and feedback to further enhance payroll execution and service quality.
• Vendor Management:
  Manage relationships with external vendors, including service providers, administrators, and third‑party platforms.
• KPI Tracking:
  Track key performance indicators, service metrics, and continuous improvement outcomes.
• Project Coordination:
  Coordinate and lead on implementations, mergers and acquisitions, and divestiture activities.

• Bachelor’s Degree in Human Resources, Business Administration, Accounting, or a related field or an equivalent combination of education and/or experience
• Certified Payroll Professional (CPP) preferred
• At least 5 years of related work experience in payroll management.
• Advanced knowledge of payroll and taxation practices and processes in the region or country the role is based.
• Strong understanding of payroll technologies and practices used in a Managed Services environment.
• Skilled in ADP Global View and ADP Workforce Now preferred.

• Exceptional communication skills across all organizational levels and diverse cultures; experienced in consulting, stakeholder engagement, and solution development.
• Strong client‑facing expertise with proven ability to lead cross‑functional teams and manage internal stakeholders and external vendor partnerships.
• High attention to detail with a consistent track record of delivering accurate, high‑quality work.
• Demonstrated ability to prioritize, multitask, and execute effectively in fast‑paced, high‑pressure environments.
• Trusted to handle sensitive,…