Quality Assurance Manager

• Location 11751 Huron Street,Suite 600,Westminster, CO, 80234,United States
• Base Pay $90,000.00 - $ / Year
• Job Category Q.A., Food Quality
• Industry Manufacturing
• Employee Type Exempt
• Manage Others Yes

• Contact information
• Name Human Resources

Position Summary: Responsible for building food safety and quality capability on the production floor through hands-on training and coaching of QA leads, technicians, production, maintenance, and warehouse teams. Owns product adherence to specifications, food safety plans, customer requirements, and certification standards, and maintains a consistent, visible QA presence on the floor to verify that programs are followed as written.

• Develop the QA team:
  Train, coach, and develop QA leads and technicians so they can independently verify, document, and escalation food safety and quality issues.
• Train the floor:
  Deliver and maintain floor-level training for QA, production, maintenance, and warehouse employees on GMPs, allergen control, food safety plans, and product specifications — at hire, annually, and whenever a process, product, or line changes.
• Real-time coaching:
  Coach in the moment on the floor: correct gaps as they are observed, explain the “why,” and follow up to confirm the correct practice sticks.
• Training tools:
  Develop and maintain floor-accessible training tools (OPLs, job aids, visual standards) and verify training effectiveness through observation and record review.
• Accountability:
  Set clear expectations for the QA team and hold them accountable through regular one-on-ones, performance reviews, and performance management. Responsible for hiring and terminations within the QA department.

• Specification ownership:
  Own product adherence to finished product specifications, formulations, labeling, customer requirements, and consumer certification standards (SQF, Organic, Gluten-Free).
• Verification:
  Verify that critical controls, preventive controls, line checks, and pre-op/start-up checks are performed and documented correctly; review records for completeness, accuracy, and trends.
• Nonconforming product:
  Lead hold, evaluation, and disposition of nonconforming product, and drive root cause analysis and corrective action (CAPA) to prevent recurrence.
• Customer complaints:
  Own investigation of customer and consumer complaints, including root cause, corrective action, and timely response to the customer; share findings with the floor so the same issue does not repeat.
• Trending:
  Trend quality data (line checks, holds, complaints, self-inspections) and share results with QA and production leadership to target coaching and improvement.
• Daily floor presence:
  Maintain a consistent daily presence on the production floor across shifts, including routine GMP walks, line audits, and start-up verification.
• Go-to resource:
  Serve as a visible, approachable resource for operators, leads, and supervisors on food safety and quality questions.
• Partnership:
  Partner with production and plant management to resolve food safety, quality, and regulatory issues on the floor in a timely manner.
• Escalation:
  Report non-compliant food safety, food quality, and employee safety issues immediately to upper management.

• Assist the Director of Quality in the development, implementation, and maintenance of food safety plans, GMPs, and quality programs for the food storage and manufacturing facility.
• Responsible for knowledge, maintenance, and adherence to Safe Quality Food (SQF) compliance standards.
• Gap assessments:
  Conduct gap assessments against SQF Edition 10, customer requirements, and regulatory changes; build action plans and track gaps through to closure.
• Trained and certified as a Preventive…