GC Retail Operations Associate Store

Pay Rate:

$15.06/hr - $28.59/hr depending on background and experience. This range is provided in compliance with state specific laws and may differ in other locations.

Employees who are musicians can take gig leave—time off to share music with the world and return after touring. Guitar Center offers robust benefits and perks, including medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount, and tuition reimbursement.

Guitar Center encourages staff to find their own sound. Our mission is to develop lifelong musicians and make a difference by enabling musicians and non‑musicians to enjoy music. We create inclusive environments that put customers first while fulfilling our mission.

As our Operations Associate, you will manage shipping and receiving of stock and shipments, administer daily tasks, and ensure products are merchandised to provide a great customer experience in our stores.

• Collaboration
  :
  Able to work in a team and build good relationships with others.
• Customer Focus
  :
  Understands customer service principles and can provide an excellent, genuine experience.
• Initiative
  :
  Identifies opportunities and issues, takes positive action without being prompted.
• Organizational Skills
  :
  Manages priorities, multitasks, pays strong attention to detail, and follows protocols and guidelines.
• Technology Skills
  :
  Navigates and learns new technology, retail systems, equipment, and computer programs needed for communication and customer service.

• Inventory control tasks
• Shipping and receiving of gear and other items
• Cycle counting of inventory (preparation and execution)
• Stocking and merchandising to a planogram
• Printing and placing signage and price signs (POP)
• Cash handling
• Shrink awareness and control
• Additional duties as assigned

• Basic understanding of Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• Ability to work in a loud environment for 5-8 hours
• Availability to work weekends, holidays, and evenings
• Ability to lift up to 40 lbs

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening by calling ext. 2862 or by sending an email to