Fashion Advisor, Aspen
Listed on 2026-07-11
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Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
Overview
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the roleWe are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will consistently provide a superior level of service to clients, while increasing client conversion and retention, to drive business revenue and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales team and report to the Boutique’s leadership.
Responsibilities- Lead the development of new customers, converting walk‑in traffic to clients and brand ambassadors by creating energy, excitement, and desire around the product and brand.
- Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
- Build genuine relationships with clients through thoughtful and consistent outreach.
- Demonstrate a can‑do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
- Take in repairs and maintain consistent follow‑up with clients regarding repairs and alterations.
- Ability to thrive in a team environment and work collaboratively.
- Understanding of, and passion for, client experience.
- Excellent communication skills.
- Foreign language skills are preferred but not required.
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
- Curiosity and desire to learn and grow professionally within the world of CHANEL.
- Minimum 3 years of related experience.
- Minimum High School Diploma.
- Ability to lift 15 lbs.
- Flexible schedule with the ability to work late nights, weekends, and some holidays.
- Exposure to multiple boutique business functions and categories.
- Growth in additional business and functional areas of the retail business.
- Opportunity to collaborate and succeed as a team with colleagues and cross‑functionally.
- Further grow and develop your skill set with thoughtful career development workshops and self‑directed learning modules.
- The anticipated hourly rate range for this position is $27.70 through $33.00. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.
- Flexibility (flexible time and hybrid work options).
- Well‑being resources including dedicated paid time off for well‑being and a well‑being fund.
- Family and caregiving benefits (inclusive of parental leave, fertility support, Milk Stork, and Membership).
- Generous paid time off policies to include vacation, holiday, sick and volunteer days.
- 401(k), pension, and other incentives.
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
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