Personal Banker- 38th & Kipling

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage. As a Personal Banker within PNC's retail organization, you will be based in Wheat Ridge, CO. Bilingual (Spanish) preferred.

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
• Collaborates with ecosystem partners to grow customer's share of wallet.
• Presents PNC solutions to drive new revenue and customer loyalty.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting, and effective lobby engagement.
• Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions.
• Leverages ecosystem partnerships and community Centers of Influence to acquire, expand, and retain relationships.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools, and resources.
• Applies product and procedural knowledge to identify, mitigate, and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
• Demonstrates heightened scrutiny to identify and avoid loss.
• Participates in branch daily operations, ensuring they are completed efficiently and accurately.

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales
• Banking Products
• Digital Awareness
• Effective Communications
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Prospecting
• Retail Lending
• Selling
• Understanding Customer Needs

Requires a associate degree or equivalent, or a comparable combination of education, certification, and experience including military service. Typically requires 3+ years experience.

No degree required. No required certification.

Base salary: $45,375.00 – $75,625.00. Additional incentive eligibility based on performance.

• Medical and prescription drug coverage with Health Savings Account feature
• Dental and vision options
• Employee and spouse/child life insurance
• Short- and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Backup child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance (select programs fully paid)
• Robust wellness program with financial incentives
• Paid time off: maternity/parental leave, 11 paid holidays, 9 occasional absence days, 15‑25 vacation days depending on career level and years of service

To request accommodations, contact  with subject line "accommodation request" or call 877‑968‑7762 and say "Workday".

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected classes. This position is subject to FDIA and SAFE Act requirements.

California Residents:
Refer to the California Consumer Privacy Act Privacy Notice for information on how PNC may use or disclose your personal information in our hiring practices.