Digital Renewal Sales Representative

Responsibilities

• Execute end to end renewal motions independently, streamlining workflows and reducing manual effort
• Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential
• Defend the current customer base by accurately and independently executing renewals
• Drive and close seat expansions at renewal using standard playbooks with minimal supervision
• Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled
• Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts
• Handle high volume renewal cycles efficiently and independently

• 2+ years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
• Demonstrated ability to independently execute high volume renewals
• Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
• Proven communication and negotiation skills with the ability to influence customer decisions
• Ability to work autonomously, multitask, and prioritize across a large territory