Digital Renewal Specialist - Independent & SaaS

• Execute end to end renewal motions independently, streamlining workflows and reducing manual effort

• Provide renewals coverage across a broad range of segmented accounts, prioritizing by spend, complexity, and growth potential

• Defend the current customer base by accurately and independently executing renewals

• Drive and close seat expansions at renewal using standard playbooks with minimal supervision

• Monitor auto renewal statuses and intervene to prevent churn when auto renewals are disabled

• Develop and maintain pipeline visibility, forecasts, and CRM discipline across all territory accounts

• Handles high volume renewal cycles efficiently and independently

Requirements

• 2+ years of experience in inside sales, renewals, account management, or customer success, preferably in software/SaaS environments
• Demonstrated ability to independently execute high volume renewals
• Experience using CRM systems (e.g., Salesforce, Dynamics) to manage renewal workflows
• Proven communication and negotiation skills with the ability to influence customer decisions
• Ability to work autonomously, multitask, and prioritize across a large territory

🔍 ATS Optimization Keywords
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Hard Skills

• renewals
• account management
• customer success
• high volume renewals
• negotiation

Soft Skills

• communication
• influence
• autonomy
• multitasking
• prioritization