Dental Field Technician

• Perform on-site acquisition, installation, service, and support of dental digital equipment in dental and specialty practices nationwide
• Install, remove, and/or certify new and certified pre-owned panoramic X-ray and cone beam equipment and related computers
• Conduct calibration and performance testing to validate installation quality
• Install and service dental surgical microscopes
• Train small groups of staff on basic equipment, hardware operations, and software
• Support technician knowledge growth through co-travel certifications
• Manage third-party helpers by assigning and monitoring tasks
• Conduct performance tests on purchased equipment to ensure proper quality and condition
• Maintain tools and test equipment
• Facilitate installation of capital equipment, electrical connections, and low-voltage connections
• Troubleshoot equipment, computers, software, and connectivity issues
• Work independently or under the guidance of a senior technician depending on experience level

• High school diploma or GED required
• Technical training or industry-specific dental experience in digital CBCT desired
• Basic understanding of Windows OS and general networking
• Handyman acumen and comfort using power and hand tools
• Excellent communication skills on phone and email
• Curiosity and willingness to learn new products, systems, and technologies
• Positive, team-oriented attitude and commitment to helping others succeed
• Ability to travel primarily regionally
• Occasional weekend or holiday travel may be requested
• Proximity of no more than one hour from a major airport
• Ability to travel with tools and/or parts for installation or service
• Ability to lift 100 pounds
• Valid driver's license
• Ability to obtain a passport if travel outside the US is necessary
• Experience installing medical or dental equipment and imaging systems is a bonus
• Graduate of electronics/technology program, MCSE or equivalent is a bonus
• Proven component-level troubleshooting is a bonus
• Previous dental, surgical, or medical device industry experience is a bonus
• Military technical training or prior technical military experience may be considered relevant experience

Demonstrates expertise in the installation, service, and support of dental digital equipment, including panoramic X-ray and cone beam systems. Proficient in troubleshooting, calibration, and training staff on hardware and software operations while maintaining a positive, team-oriented attitude.

• Dental Digital Equipment Installation
• Troubleshooting Equipment and Software
• Performance Testing and Calibration
• Technical Training and Support
• Valid Driver's License

• Installation of Panoramic X-Ray Equipment
• Installation of Cone Beam Equipment
• Calibration and Performance Testing
• Troubleshooting Connectivity Issues
• Basic Networking Knowledge
• Power and Hand Tool Proficiency
• Component-Level Troubleshooting
• Medical Equipment Installation
• Surgical Microscope Installation
• Windows OS Understanding

• Excellent Communication Skills
• Curiosity and Willingness to Learn
• Team-Oriented Attitude
• Positive Attitude
• Ability to Work Independently

• High School Diploma or GED
• Electronics/Technology Program Graduate
• MCSE or Equivalent

• Dental Equipment
• CBCT
• Imaging Systems
• Medical Device Industry
• Technical Military Training

• Dental Digital Equipment
• Surgical Microscopes
• Test Equipment
• Installation Tools
• Low-Voltage Connections