Engagement and Transitional Worker

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Reference:
JUL

Expiry date: 17:30, Mon, 27th Jul 2026

Location:

Westminster

Benefits:
Maternity Leave 20w fully paid + up to 52w leave total. Paternity Leave 4w paid. Adoption same as Maternity Leave. 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off. Pension, Life Cover at X4 Salary & Private Health Insurance

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Housing & Homelessness Services

A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.

Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.

About the Job

The role of the Engagement and Transitional worker is to work creatively with those that are disengaged from services and/or struggling to maintain their tenancy, as a result of interconnected issues such as substance use, mental health and anti-social behaviour.

To ensure our service operates efficiently as transitional housing within the wider homelessness pathway, we require early intervention to encourage engagement in support, sustainment of the tenancy and removal of barriers to support people to transition into alternative accommodation, preventing a cycle of repeat homelessness.

The role will involve supporting people to manage their mental, physical and economic wellbeing through trauma informed and strengths-based approaches, in order to develop a socially valued lifestyle and be an active participant of their local community.